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If only management would stay on the maangement bridge....
“You don’t need this chart to ask deeper questions” — Spot on!
Same. Have noticed a little lag in last two talks.
Love this point! Just ask the questions, you don’t need the chart.
I’m not claiming, I’m reporting what we’ve found. Didn’t tell people to not log onto bridges.
after verifying we don’t have any pitchforks
"Learning requires memory"
a future where automation will make incidents disappear 🌈
Excellent how this directly follows some of @erica.morrison’s learnings!
“don’t capture what makes an incident difficult; only what was done to remediate” — Great call out!
The "How do i get people to stop asking me questions" approach to incident write ups...
@allspaw Do u have links to examples of poor and excellent write-ups?
I wish I did - as it turns out, our clients don’t feel comfortable publishing their writeups.
Minimal Viable Guess = Fix under way!
not sure if that was deliberate, but I love that this was opening chapter of Phoenix Project! 🙂
Yep! It's always BigIP in our world! :rolling_on_the_floor_laughing:
After the hosting team. Which is after the monitoring team.
missed that - TLDR summary?
Thanks. But what's wrong with the sign? I'm guessing one of the things on it no longer exists?
Yeah, a lit sign they keep changing the bulb for, but it's no longer meaningful.
Here's the DOES version http://videolibrary.doesvirtual.com/?video=466913277
It's tough being 12 hours out of synch with the conference....
Yes!! Prioritize work on incidents when things are going well!!!
The interesting challenge is across the employee / contractor boundary…
Interesting perspective wrt A Learning Organization
“The expertise is coming from inside the house.”
I don't agree with the representation of a homogenous community of DevOps practitioners.
Is anyone doing the “virtual andon cord” we can learn from?
Do we have a virtual andon cord to generate learnings for this conference? 😁
Process is a dirty word to developers.
Okay... most developers.
After this conference. Working CT and staying up PT is a killer.
“These meetings need to be prepared for (require skill)” - great point
The "soak time" idea is an established brainstorming idea backed up by neuroscience
"one of the most mature things you can do is step away from the keyboard"
Collect data about outage - immediately. Generate action items - later
💯 Adding specific action items to a presentation :thumbsup::skin-tone-3:
but walking is a thing.
in several places I've started walking meetings.
Thanks for listening, folks! And thank you, @erica.morrison for “duetting” with me again!
Where u gonna be hanging out later? @bryan.finster’s Zoom?
Join @allspaw at an AMA tomorrow 2:50pm PDT! https://doesvirtual.com/ama-links
We try and frame them as a story and publish them in slack. Everyone likes to read a thriller...
Don’t be a donut - be a DOnut - I mean... a croissant
Be a bagel instead.
A block chain bagel.
Come to my AMA today and I may have an answer! 😉
I have my next Hackathon theme now
I'm looking for the presentation from @dwayne, in dropbox, and cannot seem to find it.
Hello @annp. The slides for this presentation are still missing. Or I still cannot find it. 😞
Hi Javier - I believe that we will have them uploaded soon. I'll give you a ping.
Good morning, DevOps Enterprise Summit! Looking forward to an amazing Day 3!!! 🎉
@genek101: did you film all these transitions on the same day and change wardrobe in between?
YAS! "we deconstruct work so that teams CAN work independently"
(Something like that — three hangers with three pre-selected shirts, worn across many days. 🙂
Soon we welcome @werner.loots and @ian.eslick for our opening plenary Q&A!
Freeing time and cognitive load for other more valuable problems
I'm totally going to use Momento as an example on a regular basis now.
We use Inception regularly to describe our worst architectures
Thanks for bringing this community together ❤️
Great insight. It helps frame the limitations of Lean
Such an impressive change of client experience!
IU! When were you there? I graduated December '98
A few years before that. Did you take Dan’s course?
No, I was a music major. 🙂 My wife may have, though. She did CIS via the business school.
That's what makes transformation stories of such organizations more interesting!
When we’d expect the dominant architecture to fight against the change.
it will never be this slow again < great insight, great framing of the need for learning & change
What percentage of customers were digitally active prior to covid?
Leadership got to enjoy the change management process
Mainframe engineering leader: “what we did this week would normally take 3 months”
Great to actually fund success rather than putting money into shoring up failing programs.
Shouldn’t be compromising strategy around architecture, as we wouldn’t compromise security
Make the right thing more attractive < something I’ve heard more than ones this week
This is great - I was in a meeting this morning where the same question of accelerating came up.
minimizing project costs is like a manufacturer dumping toxic waste -- I love this.
we love comparing notes < great sign of a learning mindset
See also: Watch this!
or....hold my beer!!!
my dog it loving you ripping up the railroad tracks!
My favorite opening.... @jonathan_moore @michael_winslow
Love the tooth pick @michael_winslow and the bandana @jonathan_moore
well done, need to buy that hat as well haha
Costume expectations have been set for future talks...
Winner of the best hat in a devops talk goes to....
now I need both an engineering hat and a wookie mask.
This is eventually going to be a talk about SAFe release trains right?
New York - over-engineering leading to... re-engineering and re-work
I always love seeing people use Concourse CI - but I would definitely go down in options too
The rockstar engineer did not succeed in launching broadgauge
Nice parallel between recording the context and Allspaw's talk yesterday
How often do you revisit the ADRs to update the consequences?
I was loving when @steve773 was talking about the "Dominant Architecture Emergence" yesterday!
sounds like our ARB (architecture review board), but a bit more hands-on. Like it!
sounds like our ARB (architecture review board), but a bit more hands-on. Like it!
HA. Lovely, gonna save your quote to share in our next ARB call haha
ADRs optional to describe good practice, or mandatory with process controls around them?
The strongest common level is usually SHOULD, based on our current company culture.
Maybe an automated reminder for a 6 month update to actual vs expected outcomes?
tagging @jonathan_moore and @michael_winslow 🙂
thanks for clearing that out Michael, appreciated!
Do you ever explain that they SHOULDN'T do that in any CD platform?
Sorry, I was answering other questions. What's the "that" you're referring to here?
Practices that just don't align to a CD flow. You should see the questions we get. :)
And no worries, the question firehose wore me out yesterday.
Argument I always hear from CTO is that apps all want n+1 solutions in the past
YES - ADRs to document team decisions to change default branch names to something more inclusive
@mboudreau327 and all developers have a say?
the puns should continue until the naming of things improves
oh no… I can see this going off the rails…
TIL: Resolution protocol! A quick scan gives me the feeling they are similar in spirit.
Awesome, thanks @jonathan_moore
“choo choo choose… concourse” - gotta give him credit a little bit tho for real
It’s weird that this talk is about trains, Concourse gives you a great runway for airport jokes
And you wonder why some towns actually formed where they did... interesting
one of the biggest obstacles
I try to point out far more interesting work they COULD be doing.
I would love to be able to stay to do interesting work, but I keep being asked to work elsewhere...
We did something similar. They either joined us in CD Platform or joined a product team.
Great example of a vested interest fighting change. Local optimization for Erie!
*R*einforcing *O*perational *W*ork *D*iscipline *I*n *E*nterprise *S*ettings
“don’t want to be left behind” < early majority reasoning (via Crossing the Chasm)
As an FYI we have a library used by everyone in Jenkins today.
Very curious here. My feeling is most should be on teams
Bryan does that include compliance testing though? Should that be done by a governance team?
So, how can the platform make it easy for Compliance to inject audit gates?
This is a question that is still a matter of learning for us
This last talk just gave me a method to start the conversation I think
@jwillis gave a talk to us and talked about some concepts there I really liked.
The global benefits of standardization (architecture) are not always apparent locally
this is sooooo true!
Does anyone have good strategies for this? How do you win them over?
It’s also about future you, or future others moving to different teams
@jonathan_moore @michael_winslow I love the conversational presentation style - thank you
Sure! Best place for me would be to find me on Twitter: https://twitter.com/jon_moore
That was a great talk 👏, thank you!
Great talk! @jonathan_moore and @michael_winslow !! How did u come up with the railroad metaphor?
Brilliant change story 🙌
We have one
ARCH org for the whole Architecture Guild, and then each working group gets a repo.
WGs often produce multiple ADRs over their lifetime, so yes, they are living repos.
Garden metaphor - and those who hire are gardeners
I love that analogy, and diverse gardens are better for the environment and wildlife. Love it.
Haha, you definitely can't do that LOL 🙂
I’m really appreciating this extension of the gardener metaphor!
I am so proud to have @drjgoosbysmith. presenting her important work at DevOps Enterprise!
two presentations in a row with very well selected metaphors for simplification!!!!!
Great presentations this morning. Loved the Railroad story tremendously and the current one.
From clearing toxic waste to building train tracks and now beautiful gardens. 🙂
YES! Never again “women and minorities.”
I am in awe of you. I need a Dr. J action figure. And one for my three boys.
Both-and thinking -- avoid false dichotomies. Love this so much, @drjgoosbysmith!
awesome explanation on minority/majority terms!
‘People are a wonderful mosaic. We are all complex hybrids.’
“coming soon to the marketplace!” “Generation Alpha” — all born in this millenia
I've got 5 of them 😆 Doing my part!
going from 2.5M born to 25M after quarantine 😆 my wife is a birth doula and she has been buuuusy...
"we should have an equal chance to succeed, have the things we need, get mentoring..." i love this
Gene - I seriously owe a debt to you and the community :) keep doing great things
"Nobody cares about what you know until they know you care!" - Former ATL Falcon Buddy Curry
I wish I could fully articulate how much that still affects me almost every day, if not every week
I learn something new from Dr. J every time I speak and listen to her. she's so good.
@drjgoosbysmith - You should win a Nobel Peace Prize.
So unbelievably rare. DevOps people don't know how good they have it :)
I have so much to learn and I am glad that others are showing interest
“Humans being” :heavy_heart_exclamation_mark_ornament:
This lineup today is championship caliber 🏆🥳 on how to blueprint a change in your org:star-struck:
"Witnessing inequity decreases trust and shows that the workplace is unfair."
“Visibility and reward is what makes people feel included.” YES.
Starting from a place of genuine care about all not just those who are similar is key
I have been trying to do that myself. It's not easy, because it is everywhere in our tech community
So good @drjgoosbysmith - thank you!
THIS WAS AMAZING!
Thank you, thank you, thank you. @drjgoosbysmith.
so excited to see @jennifer.hansen there 😄 😄 😄
@chawklady was the very person person at DOES to stop and talk to me. She was very patient.
I think this community does a pretty good job of living this @drjgoosbysmith
Thank you @nicolefv for suggesting Dr. J’s book to @genek101!
I'm not even going to try and take notes during this. Just going to maximize the screen and listen.
my fave phrase: “natural experiments”. doh. or is it “natural experiments” @nicolefv
Dr. J and Dr. Forsgren - unbelievably proud to have b2b presentations by these amazing women!
This quote! "We're doing very well, we're barely hanging in there" 😂🤪
I have a love/hate relationship with WFH - ok with not seeing my co-workers (until I miss them)
I can relate to opening I never want to go back I miss my co workers
I am missing an office beer tasting for this virtual conference.
There are 15 at the office because 5, including me, cancelled
wow... my two keep my hands completely full
how do you do that, wow
boundless energy clearly 🙂
Microsoft Office team: people are working earlier, working later, even through lunch. Amazing stats.
Yes - work expands to fill the space. No more lunch dip.
Repull of data from March to Sept is where you will see that.
Sept to Oct will show the events of Virtual/Home school.
I am having to tell my teams to take time off, not to over work…
Work expands to fit the space and we fill our calendars with no good reason other than the empty gap
This is so useful @nicolefv!! So glad you’re sharing it out
@dana.finster @subhashree2005 @nepobunceno our leadership needs to see this.
yeah totally can attest to working earlier and longer and all the time 😞
open source project creation equals what? more commits? more new projects? both?
My teams say they want to work more because they have already seen all the shows on Netflix… lol
crazy numbers, thanks for putting this together @nicolefv, very insightful !
more open source -- both activity (commits, etc) and creation (new repository creation)
@nicolefv but... how are they feeling? crispy? well done?
I'm definitely in that 1/3, feeling completely unproductive most of the time with this pandemic.
probably too much to ask to bucket into parent vs. non-parent
School age kids now in virtual/home school AND people who have parents who are high risk...
@nicolefv btw, love your camera setup, I'm guessing you were using a DSLR? Love to bokeh
We just don't know what others are going thru and how the pandemic impacts them.
Boxing breaks on Friday lunch time (as long as the pandemic dont close the gyms)!
I love this! Always looking for creative ways to build teams and have better virtual meetings
...they’ve always preferred WFH, and they hope they never have to go back
We have more meetings. They are getting shorter. More context switching. No breaks.
cooking your own lunch is a pain sometimes indeed haha
completely privileged to have built a home office to specifically address some of these
I've built one too but it doesn't help with the kids 😞
My kids have to go outside the house and knock on an exterior door. It's pretty effective.
I think Miro etc does create more safety for some of those with more introvert characteristics
there are companies that didn't even have laptops 😮
So hard parenting and working. But we are getting into a nice rhythm... 7 weeks later?
If I hadn't switched to "unlimited" cable internet back in Jan, my 75GB a day would suck...
for those with kids, managing their online education is also a new task shifting item…
Too many meetings has always been a problem...twas ever thus
so true on how this impacts glue work 💯, I always found glue work to be much easier to do in person.
Team Gratitude in every retro can not be understated IMO
What’s the study talking about this daily diary?
Team Gratitude… Time to start using those internal “thank you” mechanisms and give thanks…
been advising clients to force people to take time off, minimum vacation policy
THIS --> watch out for ppl not taking vacation.
Yes, how do we plan for this for the long-term?
DevOps: A Humane Way to Make Tech Sustainable @nicolefv
they should do it after watching @drjgoosbysmith’s talk! Put it all together 😄
"we can never do college admissions without the SATs" "Oh look, we can!" :face_with_rolling_eyes:
so much more to be done in mental health resilience
Micro managers suffering from lack of the ability to direct.
"Productivity is personal. WFH is personal."
For the love, don't read work email on your phone people. Email is async, it can wait
That's another one. Comprehending asynk, flexible, etc. time to work these things out
@chris.gallivan 😅 I guess I'm not alone haha
that's definitely one way to get productivity up!
Hmm... really thinking to try this lol
I wonder how long I'd stay employed 😛
Very interested i this topic. With no camera - hard to connect.
It can help or it can hurt. Can you decide on it at the team level?
Curious how camera's on can hurt? @me1342
Curious how much the bandwidth issue is really the main concern.
Also - some have told me that they don't look good enough - haven't put their makeup on yet:flushed:
@me1342 Would love to hear more. Sounds like I need to read your book 🙂
unfortunately school starts super early here so I'm still up by 6am to get the kids ready 😞
They are reorganizing our entire building for secondary workspaces. We are home for good.
@damon so true, the pendulum will swing both ways.
Agreed, I ❤️ VS Code Live Share 😄
Yes love VS Code - wish we could get live share to work through the vpn
Although - our GitHub is about to go on the internet - I hadn’t thought about that
Looking for more effective ways to collaborate without just having a Zoom call open.
👏 really enjoyed the talk and thanks for joining the happy hour last night too, @nicolefv!
really amazing talk, thank you!
Thanks @nicolefv! I will be shoving this at execs ASAP
@nicolefv awesome and very timely talk! How do u prefer contact after the conference ends?
👏@nicolefv Thank you ! The future work model hopefully will be influenced by employee choices!
damn, missed those times, started with NES and SNES haha
Wow, that takes me back
you are in a twisty maze of passages all alike!
I think that was for Double Dragon and Zelda… maybe Mike Tyson Punch Out…
https://twitter.com/brecky0101/status/790497625610997760 Found it. It was by Justin Clayton.
until you buy an amd ryzen thread ripper and run your program.. and everything breaks 😄
Humans still kick computers butts at large scale pattern recognition
heh. I heard "Armies of Automation"
Hah. I think I made that comment when doing a VSM of our VM process years ago.
I'm just going to send that to the next manager who insists they need manual acceptance testing.
That should have been in “Cards against Containers”
Yes, the experts and the tickets to them are 100% my life right now.
Kinda look at most management as people i can get to repeat good things I tell them. 😄
standardised work = embodied knowledge…. a connection I hadn’t quite made before!
the knowledge of what is “the right level” is part of what is being embodied.
"That's what the money is for" ~Don Draper (Mad Men) <-- SMH :face_with_rolling_eyes:
When will the licenses be activated? We want to plan some watch parties
@bryan.finster seems to know something here...
A director in another area pointed it out and purchased for us.
@bryan.finster Ahh, I see it now, buried still on the registration page (at the bottom).
Perfect, thanks @roman!
@damon where was the link to "The Ironies of Automation"?
talk about bad timing… the PDF link (that is linked to from multiple places on the web) is now dead
OK, not just for me then
which observability tools have helped you all achieve the goals for reliability?
and also how have you trained developers to instrument code for enabling observability?
Mine is fine but let me ask @jeff.gallimore and @jessicam to doublecheck. Thanks, Melissa!
We think it has to do with actual recording and not the broadcast.
For emergent, unknowable work, we don't want standardisation
Top right, minimise variability Top left, maintain optionality, we want variability
‘one best way’ vs ‘the best way we currently know’
Lean = known unknowns = standardised work = kaizen = continous improvement
Complex -> Complicated -> shallow dip into Chaos -> Complex -> Complicated 🙂
Hard to judge an experiment without an established baseline to experiment from.
Might be good to discuss verbally < lean coffee coming up. 😄
Not suggesting LL. Top Left. High feedback, not following a cookbook in the creation
Thought: Can the process of experimentation, the steps, be standardized?
Is that what we mean as a disciplined experiment?
@jtf I definitely agree. The defining factor is probably the mindset: the degree of methodicalness.
@jtf @jonathansmart1 Wanna do quick Zoom meetup? (I realized I need to poke head into the USAF bof.)