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Vivian Rivera12:10:22

Hello, how do I get to the sessions?

Lauren O'Loughlen12:10:59

Hello! I don't seem to see a link to view any sessions. Can you please show me where to go?

Lauren O'Loughlen12:10:05

Yes, this is where I am but nothing is happening

Robert Printz12:10:39

I believe it starts at 8:30 CDT

Stuart Speth12:10:43

Made the same mistake, haha. That Eastern Time Zone Privilege creeping up on me.

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Margueritte Kim (CEO, IT Revolution, she/her)12:10:43

The conference will begin streaming at 8:30 a.m. CDT.

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Brian Gallop13:10:05

I'm not getting any video or audio

Brian Gallop13:10:13

I'm in the watch channel

Margueritte Kim (CEO, IT Revolution, she/her)13:10:26

Can you tell me what you’re seeing? @dabljr @sundeep.kothuruvydyam

Sundeep Kothuruvydyam13:10:41

Video doesn't play for me

Brian Gallop13:10:50

Nothing, just the blank video screen

Jon Sturdevant - Tech Advisor - BlueCross BlueShield of SC13:10:53

I'm not able to login to the platform. I put in my username and password and it takes me back to the login page

Jon Sturdevant - Tech Advisor - BlueCross BlueShield of SC13:10:07

I even went through the steps to change my password - which went through, and I'm not able to log in

Margueritte Kim (CEO, IT Revolution, she/her)13:10:23

Check your VPN settings. We’ve had several people resolve this issue by disabling their company VPN.

Brian Gallop13:10:00

I signed in from a personal device and I see the video now.

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Margueritte Kim (CEO, IT Revolution, she/her)13:10:04

Sorry, @jonathon.sturdevant that was for the folks before.

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Alex Broderick-Forster, IT Revolution, Event Staff13:10:07

@dabljr and @jonathon.sturdevant I’m going to DM each of you to work on this

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Brian Gallop13:10:47

@alex I'm good now. Using a different laptop.

Larry Davis13:10:21

I was having similar issues being redirected back to the login screen. I turned off my adblocker and got in.

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Reshma Koshy13:10:22

Hi.. I am unable to see the live video.. its a blank screen

Margueritte Kim (CEO, IT Revolution, she/her)13:10:38

@sundeep.kothuruvydyam - Are you still having issues viewing?

Sundeep Kothuruvydyam13:10:48

Disabled vpn...Still not working

Nick Kannady13:10:32

Hi - I also can't get in to view the presentations.

Margueritte Kim (CEO, IT Revolution, she/her)13:10:42

@alex - Please jump in and assist folks with viewing issues. Thank you!

Alex Broderick-Forster, IT Revolution, Event Staff13:10:03

@reshma_koshy, @sundeep.kothuruvydyam, and @nicholas.kannady I’m going to DM you. Please send me your conference email address there.

Reshma Koshy13:10:42

Used a different browser.. audio video now working

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Sundeep Kothuruvydyam13:10:57

Working for me using IE

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Andy Nelson14:10:40

Can we download copies of the presentations from Github again? Cant find the link this AM

Ann Perry - IT Revolution14:10:10

We'll have the slides available on the Video Library page along with the videos. Should be up shortly! cc: @alex

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Mauro Di Nardo14:10:31

Is the stream offline for anyone else?

Mauro Di Nardo14:10:18

Ye it came back online after some frantic refreshing

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Klaudia Breslavets - Vanguard14:10:27

Having a doh! moment...what is channel for engaging with speakers on questions?

Ed Schaefer14:10:58

there are multiple "ask the speaker" channels that I think line up with the tracks

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jeff.gallimore (CTIO - Excella, he/him)14:10:19

@kxbres right now it’s #ask-the-speaker-plenary

Klaudia Breslavets - Vanguard14:10:16

@jeff.gallimore thank you, is there a way to see all of the current channels available to join? I had my DOES slack set up from a prior year and the newer channels weren't showing up

jeff.gallimore (CTIO - Excella, he/him)14:10:01

here are the most important for engaging with speakers: #ask-the-speaker-plenary #ask-the-speaker-track-1 #ask-the-speaker-track-2 #ask-the-speaker-track-3 #ask-the-speaker-track-4

jeff.gallimore (CTIO - Excella, he/him)14:10:30

…and the birds of a feather channels: #bof-leadership-culture-learning #bof-arch-engineering-ops #bof-project-to-product #bof-sec-audit-compliance-grc

jeff.gallimore (CTIO - Excella, he/him)14:10:18

…and if you aren’t in them yet: #happy-hour #games #gather #lean-coffee

Klaudia Breslavets - Vanguard15:10:39

@jeff.gallimore, thanks for the assist & list of the channels!

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Craig Larsen - he/him - Solution Design Group Mpls14:10:35

Did the plenary video just stop, or is it just me? I’m stuck on “Opportunities That Remain”.

Craig Larsen - he/him - Solution Design Group Mpls14:10:35

Did the plenary video just stop, or is it just me? I’m stuck on “Opportunities That Remain”.

Andy Nortrup - Director of PM at Tanium14:10:18

Are there particular themes to the tracks? I see that there are tracks, but I don't know if there are topics.

jeff.gallimore (CTIO - Excella, he/him)14:10:11

there aren’t any specific themes to the tracks. just numbers for identification. 🤷


Stream stopped for anyone else?


for me too

Craig Larsen - he/him - Solution Design Group Mpls14:10:04

Me too. I had to refresh a couple of times to get it to come back.


refresh worked


That worked. Thank you!

jeff.gallimore (CTIO - Excella, he/him)14:10:20

if you refresh in your browser, it should restart. we’re looking into it.

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Craig Larsen - he/him - Solution Design Group Mpls14:10:33

FYI … For me, things just stopped and I got the spinning Loading icon. It’s back after a couple of reloads.

Craig Larsen - he/him - Solution Design Group Mpls15:10:51

@jeff.gallimore I had it pause again, but this time it was me clicking on the video (by accident, when I switched windows). Just FYI, in case others are doing this. You all are doing a great job! Thanks for all you do.

thankyou 1
Jude Wellington14:10:11

I'm trying to access the platform but I keep getting redirected to the Library. I'm already logged in. What am I doing wrong?

Ann Perry - IT Revolution14:10:02

Hi Jude! Assuming you've registered, yes? ...I'm going to loop in my colleague, @alex

Jude Wellington14:10:17

Hi Ann. Yes. I received this email subject: How to Access the Conference (Everything You Need to Know). It has the links to join the platform but it keeps taking me to the Library.

Alex Broderick-Forster, IT Revolution, Event Staff14:10:29

try now - should be good! @jwellington809


Hi All - I am currently not seeing video showin on Track 1 - Could you please elp if I am need to do anything ?

jeff.gallimore (CTIO - Excella, he/him)14:10:34

@pradeep_gonaguntla try refreshing the page in your browser. that should take care of it.

Tianxu Yu14:10:29

I could not view the video, it is all blank.

jeff.gallimore (CTIO - Excella, he/him)15:10:01

@tianxu.yu try refreshing the page in your browser. that should take care of it.

Tianxu Yu15:10:51

it is still all blank, give me 'organization memberships'

Margueritte Kim (CEO, IT Revolution, she/her)15:10:22

@tianxu.yu - Have you tried disabling your pop-up blockers and VPN?

Tianxu Yu15:10:19

I do not have VPN on and I think I am allowing the popups

jeff.gallimore (CTIO - Excella, he/him)15:10:05

@alex could you help with the troubleshooting for this?

Tianxu Yu15:10:53

I am watching it on my phone now.

Tianxu Yu15:10:54

I am using the Firefox on my PC, it works. Thanks.

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Jordi Mon Companys15:10:11

Hi, I am being constantly kicked out of the platform, is this the right place to ask for help?

jeff.gallimore (CTIO - Excella, he/him)15:10:48

@alex could you help out with this?

Jordi Mon Companys15:10:17

Thanks, Jeff. Alex, let me know what you need from me.

Ann Kahraman15:10:53

Is there a place to watch the videos in the past? The scheduling platform did not adjust for my timezone and I missed the entire morning.

jeff.gallimore (CTIO - Excella, he/him)15:10:24

@ann.kahraman all the videos will be available in the library. all breakout talks are there now. plenary talks (like from this morning) will be available after they air.

Alex Broderick-Forster, IT Revolution, Event Staff15:10:49

And your account for the conference is the same one to access the video library

Ann Kahraman15:10:32

Will the opening videos be there? I couldn’t find them

Alex Broderick-Forster, IT Revolution, Event Staff15:10:02

They’re posted after the morning and evening blocks

Alex Broderick-Forster, IT Revolution, Event Staff15:10:13

so after we cut to break we’ll post all the AM plenary talks

Ann Kahraman15:10:15

ok, really bummed… i spent hours planning the sessions I want to attend and its all 2 hours off.

Alex Broderick-Forster, IT Revolution, Event Staff20:10:08

@ann.kahraman What do you mean it’s all two hours off?

Ann Kahraman20:10:12

All the times in the platform are in Central Timezone and that’s not made clear anywhere

Ann Kahraman20:10:19

I’ve attended 3 conferences in the last 2 weeks and its been clear o their platforms which timezone it’s presented

Alex Broderick-Forster, IT Revolution, Event Staff20:10:48

I’m sorry it caused you to miss sessions you wanted to see. Did you find the place to change the timezone for Sched for days 2 and 3? There’s a toggle on the right side.

Ann Kahraman21:10:12

Yes, I saw it after I realized I missed the whole morning sessions.

Andre Prado15:10:16

It says that should be avaialble but doesn't look like?

Andre Prado15:10:50

Yes that works! Guess we have to update the sidebar of

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Ann Perry - IT Revolution15:10:15

Sorry about that, @aprado!

thankyou 1

Hi I am unabe to hear anything on Track 4

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Ann Perry - IT Revolution16:10:09

We're working on audio issues on Track 4 - stay tuned and apologies!


Works now

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Vidya Ramgopal16:10:21

blank video on Track 2 - SRE from scratch

Ann Perry - IT Revolution16:10:25

That session has ended – the other tracks are still going, however!

Margueritte Kim (CEO, IT Revolution, she/her)17:10:06

Also, @vramgopa that session, along with all break outs, can be viewed in the video library right now!

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Dave Burnison17:10:55

Based on the sessions I have attended thus far I believe the audience may be interested in this upcoming webinar: coming up on October 14th. This webinar will cover some of the key points from Would it be Ok/appropriate to mention this in the #general channel?

Graham McGregor17:10:33

Where can we submit feedback about the conference website? There's a couple usability frustrations that make it difficult to navigate.

jeff.gallimore (CTIO - Excella, he/him)17:10:09

feedback is a gift! 🎁 @alex is the right person to get that.

Alex Broderick-Forster, IT Revolution, Event Staff17:10:28

I’m happy to receive feedback directly via email: <|> @graham_mcgregor

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Alex Broderick-Forster, IT Revolution, Event Staff17:10:58

In my DMs also works, but email is better so it’s not erased in the 10,000 message tidal wave.

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Gloria Rama - Copado18:10:39

Does anyone know what event platform is being utilized for the conference?

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Gloria Rama - Copado18:10:59

ahh! I love it 🙂 like how the slack feed is embedded!

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Alex Broderick-Forster, IT Revolution, Event Staff18:10:44

Are you on Track 4 or on the sponsor booths? Can you send a screenshot?

Mohamed Ali21:10:09

@alex but the video quality needs to get improve, 720P is not enough, i can't see the slides in the presentations ?thanks

Vivian Rivera18:10:39

Are the sessions working?

Margueritte Kim (CEO, IT Revolution, she/her)19:10:43

Hi Vivian, Can you be more specific about which session you’re in?

Virginia Laurenzano NSA/MARFORCYBER19:10:50

where can we provide feedback about specific speakers/talks?

Ann Perry - IT Revolution19:10:57

Hi Virginia! You can do that in Sched when you click on their session.

Virginia Laurenzano NSA/MARFORCYBER19:10:13

nice to have a face to go with the name and voice 🙂

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Derek Ryder19:10:33

Is this the right spot to ask for help getting into Gather Town?

Derek Ryder19:10:56

I keep receiving the following message when I attempt to join.

Derek Ryder19:10:58

A fatal error occurred You may want to or check the and then refresh the page.

Derek Ryder19:10:58

I adjust my avatar, enter my name to join and then it returns that message.

Derek Ryder19:10:55

Thanks, tried that, same result.

Derek Ryder19:10:13

Will do when I get a chance and let you know how it goes.

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Derek Ryder19:10:37

Thank you @alex

Derek Ryder19:10:59

Figured it out, an extension was blocking Gather. I disabled it and it's working fine now.

Brian Smith19:10:43

How doe I access the DOES github presentations?

Alex Broderick-Forster, IT Revolution, Event Staff19:10:02

We’ve got them all wired up to the talks in the Video Library: (click the slides button)

Vincent Wong19:10:22

👋 got a small visual issue with the platform, I am joining in from :flag-au: and the track title/description doesn’t seem to match the live talk (currently should be on Flow Engineering - Learning to Lead from the Inside Out)

Vincent Wong19:10:22

👋 got a small visual issue with the platform, I am joining in from :flag-au: and the track title/description doesn’t seem to match the live talk (currently should be on Flow Engineering - Learning to Lead from the Inside Out)

Gene Kim, ITREV, Program Chair19:10:40

Hi, @vwong — yes, this is because the descriptions come straight from Sched. If talks go a little early or late, it may lead to a minute or two of inaccurate info. Let us know if the inaccuracy goes longer than that! Thx! cc @alex

Alex Broderick-Forster, IT Revolution, Event Staff19:10:38

This is more, actually. Because you’re a day ahead now, it’s showing Day 2 sched info. @vwong If you want to override his time zone, it’s in Dev Tools’ menu (three dots) then More Tools > Sensors. Then he can put in North America/Chicago (or whatever he wants) in the Time Zone ID field.

Vincent Wong19:10:38

thanks all! will give that a go 🙂

Alex Broderick-Forster, IT Revolution, Event Staff19:10:05

We have the ability to hardcode the date. You would need to change it for days 2 and 3

Alex Broderick-Forster, IT Revolution, Event Staff19:10:20

But if you append that date parameter, it will work.

Gene Kim, ITREV, Program Chair20:10:12

Vincent, what timezone are you in? (One person in New Zealand is having talk titles from tomorrow show up! He’s having to use this URL trick, too. 🙂

Vincent Wong20:10:58

yeh I am in Sydney so AEST (so i think same as the other person from NZ)

Vincent Wong20:10:03

but the URL trick works great! thanks 🙂

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Alex Broderick-Forster, IT Revolution, Event Staff20:10:19

Joining us from a timezone :flag-au: :flag-nz: that lands you in the future? To resolve the issue of seeing the wrong talk title/description, you can use these special WATCH links for each day (or until we fix it) Day 1: Day 2: Day 3:

Klaudia Breslavets - Vanguard20:10:56

I'm in the leading/learning/culture bof gather space. Don't hear anyone and see all of the avatars occasionally cycling. Anyone know how to start the bof sessions in the gather room? Edited to add: if anyone is using a work laptop with Fort Knox security policies, Gather will not work so switch to personal device.

Katharine Chajka (Tasktop)20:10:28

I am still trying to find the link to Gather 🙂

Anil Atri20:10:19

How to join in birds of a feather session

Ann Perry - IT Revolution20:10:55

Join us in Gather: And head to the BoF corner!

Ann Perry - IT Revolution20:10:56

There's also Lean Coffee sessions happening! Check out the list in #lean-coffee

Brian Smith21:10:55

Is there such thing as a Gather "Quiet" room or somewhere I can go without being disturbed while listening to talks?

Alex Broderick-Forster, IT Revolution, Event Staff21:10:51

The little greyed out areas around chairs can be good - some corner. There’s no way to completely be alone, though. Some others can always… gather near you.

Mark Fuller23:10:32

Will the plenary talk from the Canadian gov team be up soon? I didn't see it in the video library.

Mark Fuller12:10:59

@alex, thanks for your help!

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