@matt.pickles You had asked in a DM about the Amazon e-commerce story and product SKUs — posting it here, because it may be of interest to more people. It was amazing that, as much as I studied the Amazon API-ification of the e-commerce property, I learned so much more last year, interviewing the famous Jesse Robbins on particular parts of the story I never quite understood. Here’s a screenshot from the Wiring the Winning Organization book, as well as portions of a presentation I’ve done, showing how this story is an incredible example of modularization at scale to enable independence of action. https://www.dropbox.com/scl/fi/ep97b44lujxjxm1a72htr/2023-12-Amazon-e-commerce-story.pptx?rlkey=qav6smj2saphc4wbzqb3xb1uo&dl=0

I have a dear friend who runs e-comm for one of the largest family of grocers business. I coach him regularly as-a-friend so we discuss the system regularly. The operations and measures are fascinating as they work within a very low margin industry. Mistakes can be the difference between profit and loss on a razor thing margin. Big mistakes can tank the stock…