Wonderful 2.5m snippet from Jim Whitehurst, IBM President (formerly CEO of Red Hat) on the importance of modeling behaviors and the surprising ways that even small behaviors are remembered — to use the language of structure and dynamics (ala @steve773), this is a wonderful example of “tone at the top,” how leaders are constantly observed, with everyone observing whether their actions match their stated values. https://www.linkedin.com/feed/update/urn:li:activity:6732639447193554944/