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Hello! Here's the link to sign up and join us: https://events.itrevolution.com/watchparty/
Hi @subhashree2005— we’ll air it live here: https://doesvirtual.com/watchparty — and then the conversation will happen in this channel. Starts at 10am PT (1.5 hours from now)
Hello, all! I’m here “backstage” with @david627 and the ITREV team getting ready for the Watch Party! Catch y’all in about 15m!
<!here> starting now! https://doesvirtual.com/watchparty
Yep! Team of Teams, definitely one of my favorite books i’ve read over the last decade: https://www.amazon.com/dp/B00KWG9OF4/
@david627 I'm curious roughly when you came across Cynefin? From memory it was One Mission that first mentioned it, rather than ToT? Did you have a period of research after the fact, or did you come across this as the transition ToT describes was happening?
Is it possible to even out the audio level between you guys when you talk now and when the presentation is playing. I jumped out of my pants here 😄
I assume a lot of this relates to the challenges of dealing with large teams in orgs. Is there a big challenge with the volume of info that everyone has to comprehend and analyze in short periods? I'm thinking of the issues of many software teams, all with different amounts of metrics, data, priorities, etc. When a signal comes through, is there any way to ensure the signal isn't lost across teams? Especially when we aren't dealing with mortal issues, but business?
Dave’s colleague Jess here! This is a great question. Sharing everything to no one in particular sometimes amounts to information overload, albeit is better than holding back information. Our experience has been that one way to manage this is to create a high degree of system- and dependency-awareness, such that people can be more targeted in their information sharing. The Ops & Intel call covered in Team of Teams (and later in this presentation) were one way to create that sense of Shared Consciousness. We’ve seen similar approaches with software teams, albeit usually on a less frequent cadence.
Exactly - And this meeting provided a format and context on what types of learnings were relevant to the collective objectives of the task force.
Steve - I think the ideas in ToT are increasingly relevant in smaller businesses, mostly because the pace of change in tech and the economy are exerting the same type of pressure that a networked decentralised adversary did in the book...
@david627 Re: Shared Consciousness. Does your team codify it's decision making framework (ala Ray Dalio's Principles)?
@josborne the is one of the key features of military communications that is really different from the civilian context. https://en.wikipedia.org/wiki/Five_paragraph_order Is the basic structure that's used to codify decisions (roughly)
Shared consciousness == Fingerspitzengefühl and trust == Einheit (from Auftragstaktik). Would you say this is roughly right @david627? How much of the literature around mission command were you guys aware of at the time?
shared consciousness was really more about learning than it was decision making. The idea was centralize key learnings on know dependencies in an established value stream. Then get out of peoples way to execute with the confidence that they were making decisions locally that were better informed.
Post your questions here for the Q&A
@david627 Q: I am really curious about the content presented at the daily 90 minute meetings. How did it NOT devolve into a boring list of status updates over time?
My understanding is that this was mitigated by someone filling the Chief of Staff role - and focusing on "things I need help with" vs "Look how wonderful I am". The ToT follow up, One Mission goes into a bit more of the nuts and bolts of making something like this work in practice
Dave’s talk at the upcoming DevOps enterprise summit covers the specific agenda for this meeting, coincidentally. The content followed this basic structure: • What happened in the last 24 hours? • What is the situation now? • What should we be doing differently? • How is our network functioning?
While the first is more “status update”-oriented, the last 3 updates focused how the situation evolved and how teams were learning as a result. From Dave and colleagues’ description, this became a meeting that leaders feared missing, as accelerated the rate of learning for their teams.
Thank you, @jessica.reif.. This really helps! A daily 90 minute enterprise wide call boggles my mind.
@hsieh2888-slack - one thing to note here: the tempo of establishing shared consciousness is driven by the need to adapt faster than the external environment. If the external env changes at a slower pace than a chaotic insurgency, you wouldn't necessarily need that level of engagement 🙂
@ben That is a very interesting insight you just shared. I never thought about that.
But what about a "perceived" need to adapt faster? From the "business team who thinks IT moves too slow for them" - for example. There is always some truth that IT moves slow but business themselves are not always 100% clear on the objectives. Would a "shared consciousness" be valuable here?
@hsieh2888-slack 💯 - I think what often happens here is more of an impedance mismatch. One of the reasons for cross functional teams is to try and break those boundaries down (so that there's isn't a business/IT split in the first place). This is just another way of building shared consciousness 🙂
@hsieh2888-slack have you come across Col John Boyd's work on the OODA loop? I had a great chat with Aimee Groth a long time ago about the overlaps and similarities between holocracy ToT and OODA 🙂
@ben It is true we are looking for that blending of business+IT... I was just wondering would a "shared consciousness" help us grow into this merged consciousness.
@ben I have heard about the OODA loop but I haven't thought about how it relates to larger organization structures. I thought OODA was more lower-level tactical, I guess.
Q: How much contact have you had with holocracy at crosslead? (One of the slides of the network structure made me thing of it)
We have had some contact with companies leveraging parts of holocracy over the years — we haven’t worked with any companies who wholly operate using the framework, but some who have used parts of it to shift towards self-management. We are certainly aligned on the benefits of self-organized teams empowered to make decisions about the work they do and how they work.
Thanks @jessica.reif - that's pretty much the conclusion I've some to as well having spoken to a few people (including https://medium.com/@aimeegroth) and having been around a few orgs that have "dabbled" 🙂
Curiously, which practices from holocracy have you found most beneficial? One we use a lot is “working agreements”
A couple of things. One is the meta principle of offloading a bunch of cognitive load into the system. But I've also found the governance process quite useful. There's something very powerful about making reasoning about the system part of a regular tempo of reflection (as opposed to just talking about the work that got done as is the case more commonly)
@david627 are there any lessons you can share about how you’ve seen organisations deal with the challenges of time zones in setting up shared consciousness? (4:43 am here in Sydney, but it’s alright I was up anyway for a conf. call in my org :rolling_on_the_floor_laughing:)
This seems very relevant for a virtual conference!
@mcbride it is hard. I usually try to find a time that consistently works for everyone and have people adjust the operating rhythm to account. In some cases we advocate that you break the discussions into two different events with a focus on geographic specific interdependencies
Thanks. Agree that helps, we’ve found that having critical mass of people in-region is key to making this work, so you don’t have to have as many off-hours tactical/operational calls), our leadership is starting to do more events like this one for our region (record part of an America’s/EMEA event and then replay it as part of a live event for APAC). Many organisations (including mine) are looking to increase asynchronous comms. to counterbalance the video meeting overload many folks are experiencing under COVID, and that will probably help with timezones as well.
I wasn't able to attend. Where is the link to the original talk?
We’ll post the watch party replay link @bryan.finster
I am also eager to receive the replay link for the Oct 8 Watch Party. Will you be posting that in this channel?
@genek101 - I had a conversation touching on one of the questions you asked on cognitive load a little while ago: https://youtu.be/V-sGcDYl6fU?t=1087 One of the things the military does really well is to offload a lot of the skill of leadership into "the system". I think that's where a lot of the cognitive load mitigation comes from.
Super interesting! Thanks for the link — I’ll watch it in the next couple of days!!! (Buried in prep work for DevOps Enterprise Summit right now! 🙂
Sure thing - it's not going anywhere. It would be great to chat when you come up for air 🙂
Here’s the link to register for DevOps Enterprise Summit Las Vegas - Virtual: https://events.itrevolution.com/virtual/ Code = WATCHPARTY150
any questions - send me an email at <mailto:email@example.comfirstname.lastname@example.org>