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5 whys is a bit accusatory by nature? Should we use ”how come” instead of ”why” ;) we use the 5W technique regularly
in my experience, “why” is sometimes a proxy question for “who” — in an attempt to assign blame. doesn’t promote honesty, sharing, and learning when people feel there might be negative consequences in the answer.
We experimented with using "5 how's" but I also found that if the answer is already a "who" e.g. "Dave made a mistake" then asking "why" a few times might lead you to a systemic rather than human cause.
You could also try the 5 who's or 5 what were you thinking methods 😉
Yes the 5 wtfs method is something that often takes place on an incident bridge
How does “Governance Engineering” relate to/extends/implements the http://cloud.gov case study in the DevOps Handbook?
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@chankramath, I’d love to learn more about how CCF relates to cloud costs. One would assume a fairly linear relationship. How could I learn more about the topic of GreenOps in general, do you have any reports or a white paper?
Hi @richardmaxsteel - here are a few resources https://www.thoughtworks.com/insights/articles/a-forecast-of-green-clouds https://www.thoughtworks.com/what-we-do/enterprise-modernization-platforms-cloud/finops https://www.thoughtworks.com/what-we-do/enterprise-modernization-platforms-cloud/green-cloud Feel free to hit me up on Twitter or email if you want to discuss any of these in detail
(Btw, tagging a message with the 🔖 emoji sends that post to #C04ED43AQAC. A helpful way to aggregate all the links and various resources this community is recommending.)
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