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#discussion
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2023-10-04
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Drew Khoury, Liatrio00:10:21

I love the term "DevEx Lens" as a way to make sure we're doing the right thing by dev teams.

eric, Liatrio00:10:04

Metrics should be comprehensive - qualitative and quantitive. Gathered from observability & surveys. 📊

Gene Kim, ITREV, Program Chair00:10:01

Help me figure out how to reduce my build times. Help me understand this stack trace! 😂

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Bryon Kroger (CEO, Rise8)00:10:17

Did anyone get that bitly link?

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Ann Perry - IT Revolution00:10:48

🎉 And now, it's time for the Godfather of DevOps, Patrick Debois, Dev(Sec)Ops Advisor & Author

Stuart Ainsworth00:10:26

The music choice is on fire.

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Gene Kim, ITREV, Program Chair00:10:38

The most amazing talk I've seen lately on LLMs: Jeremy Howard, one of the co-founders of Kaggle, and author of the seminal papers that set the stage for GPTs. Seeing how he write his prompts is incredible. https://youtu.be/jkrNMKz9pWU?si=U5adixKJpscwEiYQ

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Gene Kim, ITREV, Program Chair00:10:52

Strange coincidence? LLMs lose track of what's in the middle... like human brain: the primacy and recency bias focuses us on what we are exposed to first and last.

Mark Persiko00:10:21

Prompt Engineering reminds me of https://en.m.wikipedia.org/wiki/Socratic_method. What insights can we glean from that, or other critical thinking disciplines?

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Drew Khoury, Liatrio00:10:30

Can you ask AI to pick the best model for you?

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Jacob DePriest00:10:30

This is a fantastic, succinct overview of the LLM landscape 🎉

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Gene Kim, ITREV, Program Chair00:10:37

In search: it's difficult to convince users to ask questions, instead of typing in keywords to search for!

Mark Persiko00:10:08

LLMs seem like the realization of what was to be known as https://en.m.wikipedia.org/wiki/Semantic_Web.

Mark Persiko00:10:03

Is there tooling for LLMs possessing attribution to reduce hallucination and increase trustworthiness of answers provided?

Mark Persiko00:10:33

i.e. citing sources

eric, Liatrio00:10:23

Sounds like we need a generative Readme!

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Caleb Henshaw00:10:48

It's LLM's all the way down!

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Drew Khoury, Liatrio00:10:44

"We'll test it in prod"

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Jaimie Fryer00:10:53

AI could test another AI, such an interesting solution to a hard problem to use the probability of success to deal with non-deterministic systems.

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Adam Woerz, Toyota, Software Engineer00:10:27

Anyone else getting imposter syndrome after hearing this talk?

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Adam Woerz, Toyota, Software Engineer00:10:27

Anyone else getting imposter syndrome after hearing this talk?

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Gummi Viggosson00:10:40

Luckily I don´t understand half of it so Imposter Syndrome not kicking in!

James Brookbank00:10:18

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Jason Cowdy00:10:07

As a large language model I'm unable to have feelings.

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Mark Persiko00:10:44

Lots to learn, but LLMs feel like the imposter here. It is useful assistive technology but not fully trustworthy, another iteration of GIGO.

Mark Persiko00:10:42

It will get better even as our understanding of the brain’s capabilities improve and we make better models of intelligence than iterative deep learning.

James Brookbank00:10:36

If no-one comes from the future to stop you, are you even doing AI properly?

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Mark Persiko00:10:06

“Call me GIGO to my face!”

Ann Perry - IT Revolution00:10:42

🎉 And now, our very own Gene Kim with Dr. Steven J. Spear!

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Stuart Ainsworth00:10:54

The musical director deserves the MVP award for the conference.

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Drew Caldwell00:10:51

fantastic naming for the slowification tool suite

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Jacob DePriest00:10:14

Have time for planning and practice, so you’re not doing the most dangerous work in production 💙

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Steve Pereira - Co-Author of Flow Engineering00:10:03

Leaders need to generate (enable) the time for slow thinking to allow for deep insights and innovation

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Stuart Ainsworth00:10:52

Engineers are so accustomed to not slowing down that they’ve quit asking for it. And when given time, they don’t know what to do with it anymore. It’s like a form of PTSD.

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Mark Persiko00:10:27

How about “contemplation?” From contemplative meditative practices. Slow down to sharpen, to focus, to increase perception.

Steve Pereira - Co-Author of Flow Engineering00:10:38

Agreed! Leaders need to also provide clarity on key targets so it’s easy to understand what might lead to valuable outcomes

Christof Leng (Google)00:10:03

The actual German word for slowification is Verlangsamung.

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Nick Eggleston (free radical)00:10:38

Can we double the timeslot for @genek and @steve773? So much to try and convey in such limited time! 🤯

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Matt Ring (he/him) - Sr. Product/Engineering Coach, John Deere00:10:45

There was a chaos monkey in those skipped slides. I vote to stay longer to hear the rest of this talk. To hell with the scheduled trains, @jeff.gallimore! 😁

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eric, Liatrio00:10:31

Slow Down to Speed Up

Jason Cowdy00:10:18

Slow is smooth, smooth is fast 💡

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Adam Woerz, Toyota, Software Engineer00:10:44

That picture of the server racks not being visible through the patch cables was quote "Not so good" 😄

Stephen Fishman00:10:06

Great sound bite I once heard on the expressing the value of “slow is smooth and smooth is fast”/slowification: “There’s never enough time and money to do it right, but there’s always enough to do it twice”

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Steve Pereira - Co-Author of Flow Engineering00:10:13

Slow is smooth and smooth is fast :man-rowing-boat:

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Jordan Stoner00:10:25

Sr-71 go #lockheedmartin

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Nick Eggleston (free radical)00:10:35

Being part of a great scenius seems to be incredibly personally rewarding

Adam Woerz, Toyota, Software Engineer00:10:55

Can @steve773 do the reading for the audio version of the book? This passion can't be replicated.

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Nick Eggleston (free radical)00:10:11

Gene and Steve should trade off reading different sections... or co-reading and discussion 😊

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raghavema-fanniemae00:10:24

Can’t wait to read the book!

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Jason Cox - Disney00:10:08

Can we please have a Dr. @steve773 narrated audio version the book?

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Scott Sweeney00:10:28

Focus on the individual. Are you treated with dignity and respect?

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JaredM00:10:07

“There’s a lot of good stuff in this book!” 😀

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Nick Eggleston (free radical)00:10:23

Making the work in the book operational is key

Ann Perry - IT Revolution00:10:52

🎉 Closing the day is Adam Traina, Founder, TrainaThought LLC

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Michael Winslow00:10:14

Did anyone else notice that all that goodness that @steve773 read was in the first 4 pages!!! 🔥

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Slackbot00:10:30

Reminder: Please submit your feedback for the talks you attended. It’s so valuable for us and the speakers. And after all, feedback is a gift and sharing is caring! Enter your feedback for those talks here: https://doeslasvegas2023.sched.com/ https://devopsenterprise.slack.com/files/UATE4LJ94/F05UG4P024W/feedback.png

Nick Eggleston (free radical)00:10:00

Thanks for taking the necessary time to go over your key learnings, even at risk of running over time, @genek and @steve773 🙏

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Bryon Kroger (CEO, Rise8)00:10:36

“It’s a real no-code environment” :rolling_on_the_floor_laughing:

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Rob Monroe (Rise 8, Product Leader)00:10:39

Celebrate your wins…and your learnings!

Adam Woerz, Toyota, Software Engineer00:10:58

They changed the language ... well holy smokes.

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Adam Woerz, Toyota, Software Engineer01:10:27

The point being a common language was critical.

Drew Caldwell00:10:40

tape is the adhesive that will keep your ship, spirit and crew together

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JaredM01:10:01

Great Job Adam!

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Nick Eggleston (free radical)01:10:57

Awesome first day!!

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Nick Eggleston (free radical)01:10:57

Where should we go to pre-order the book? @genek @steve773

Steve Spear16:10:11

Recommended session. “How I Wired The Winning Organization” @maria. Nikita 1 at 1:50. Theme is: Accelerating high tech NPD using simplification and amplification.

Adam Woerz, Toyota, Software Engineer14:10:03

I couldn't find a general chat but since this is the largest forum, I want to share my summary of common themes from the first day. Summary: Developer experience, a common language, and quantifying how your team creates business value are all keys to overwhelming DevOps success. As always, feedback is not just welcome to stupid things I may say but encouraged 😀. Please share with me any key takeaways you had if you see me or DM me here on slack.

Use other profile14:10:48

Good morning everyone!

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Use other profile15:10:47

Just under 30 minutes until Opening Remarks!

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Nick Eggleston (free radical)15:10:30

Excited for DOES Day 2! 😊

Slackbot15:10:15

Reminder: Get yourself to your seat in Chelsea for the opening remarks. We’re kicking off Day 2 in 15 minutes at 8:45am PDT! https://devopsenterprise.slack.com/files/UATE4LJ94/F05UG4ZGTLN/timer.png

Steve Spear15:10:11

Recommended session. “How I Wired The Winning Organization” @maria. Nikita 1 at 1:50. Theme is: Accelerating high tech NPD using simplification and amplification.

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Slackbot15:10:15

Reminder: Day 2 is starting now – opening remarks and then plenary talks!

Jason Cowdy15:10:48

🚀 :unicorn_face:

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Stuart Ainsworth15:10:16

Caffeinated. Let’s do this!

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Use other profile15:10:43

The music director @mvk842 👏👏👏

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Nick Eggleston (free radical)15:10:45

Space Unicorn returns’ :unicorn_face:

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Ann Perry - IT Revolution15:10:19

🎉 First up this morning from U.S. Bank: Ian Eslick, Chief Technology Officer, Enterprise Architecture and Engineering; Levi Geinert, SVP, and Head of Engineering Advocacy and Enablement and Antonio Beyah, Senior Principal Engineer.

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Thiago Viveiros15:10:57

Let’s rock!!! Day 2

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eric, Liatrio15:10:41

Day 2 - Excited for another engaging day or learning and sharing with my people!

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Jason Cowdy16:10:53

How do you ensure engineers have time to work on innersource when it may not be their primary job responsibility?

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Karl Owen16:10:03

Gamify it, badges and glory!

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Daniel Underwood (BOK Financial)16:10:58

You have to build in margin into their day from the start. Set the expectation and management must protect their margin time.

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RussWeb16:10:54

set aside capacity in planning. for inner source, trainingg, tech debt. if you don't/won't , your lying to your teams and your business about TCO and caring about employees, retention, culture and big picture.

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Drew Khoury, Liatrio16:10:21

Love the focus on Developer Experience!

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Jeff Gallimore (CTIO - Excella)16:10:00

(FYI - If someone marks a post with 🔖 , it’ll automatically send that post to #C04ED43AQAC. It’s a handy way to aggregate all the helpful resources from this event.)

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Gene Kim, ITREV, Program Chair16:10:36

Is this the ":bookmark" icon?

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Rob Monroe (Rise 8, Product Leader)16:10:29

Keep your path to prod as frictionless as possible

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Rob Monroe (Rise 8, Product Leader)16:10:09

Continuously updated documentation…now that’s something I haven’t seen in a along time ~ obi one kenobi

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Nick Shrimankar16:10:00

Down 3 cups of coffee already, more engineering talk please! 😅

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Jeff Gallimore (CTIO - Excella)16:10:25

“Don’t conflate a tool with a strategy.” 🔥 💥

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Jason Cox - Disney16:10:52

Love the technical deep dive, Antonio! 🙏:skin-tone-3:

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Michael Winslow16:10:30

"I've heard that beforee." - Anakin Skywalker 😉

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Ross Everett16:10:48

That qr code wasn't up very long, could we get the link in here please?

Use other profile16:10:34

@ross.everett this one?

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Ross Everett16:10:55

That's the one, thanks!

Virginia Laurenzano NSA16:10:03

I'm more excited for @jdepriest5 than even @genek is!!!!

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Ann Perry - IT Revolution16:10:33

🎉 And now, please welcome Jacob DePriest, GitHub VP, Deputy CSO, GitHub!

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RussWeb16:10:41

"declarative" capabilities will expose the opportunities and gaps in your platform / vision rapidly enable transparency and agility.

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Tim Haagenson16:10:54

what an absolute 🔥 of a talk to start the day!

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Jeff Gallimore (CTIO - Excella)16:10:38

There’s developer experience again…

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Stuart Ainsworth16:10:45

The journey to here provides the context for now. Important to remember when we talk about modernization efforts; we each bring assumptions based on experience to the table.

Gene Kim, ITREV, Program Chair16:10:49

To be super clear: I've been blown away by the huge investment that government and military makes in their leaders. Jacob's story is just one more example of that.

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eric, Liatrio16:10:18

Impressed and appreciated as a fellow tax paying citizen!

eric, Liatrio16:10:31

This is certainly the year of Platform Engineering and DevEx! Very exciting and relevant. This is what engineers need to bring joy to our work! Happy Engineers create better Products for our customers!

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Michael Winslow16:10:09

Hubot + CoffeeScript!

Rob Monroe (Rise 8, Product Leader)16:10:49

“Bring feedback loop context directly into tour developers flow” #DevEx

Gene Kim, ITREV, Program Chair16:10:16

IAM via pull requests. 🤯

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Dinkar16:10:54

Reframing and repurposing at its best..

Jeff Gallimore (CTIO - Excella)16:10:53

Bots improving security before the developer even writes code? Now THAT’S shifting left on security :rolling_on_the_floor_laughing:

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RussWeb16:10:03

"left of the developer" !!! ❤️

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Topo Pal16:10:37

“Left of the developer” but not to leave the developers out.

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RussWeb16:10:05

except that the security errors are many times BECAUSE of the limitations of the dev. Dev for creativity. AI for humanity.

Stephen Fishman16:10:28

Less dependency upon shared service capacity (like sec/perf/etc specialists) = “More fulfilled devs” AND greater predictability of delivery

Barry Johnson (CTO - Seek Quality)16:10:25

Compliance “Left of the developer” as well!

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RussWeb16:10:23

explain more

RussWeb16:10:25

Threat actors will be on AI faster than everyone.

Gene Kim, ITREV, Program Chair16:10:31

There was a paper published recently on an LLM trained on dark web. It was... wild...

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Mark Persiko16:10:17

Do you have a link to share?

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Dan Molina16:10:23

What was the paper? It sounds like a terrifying and amazing read.

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Scott Sweeney16:10:47

Developers will look more like architects in the future.

Stuart Ainsworth16:10:50

What will happen to the architects, I wonder?

Stuart Ainsworth16:10:46

If developers look more like architects, how does AI empower the evolution of software architect? Does that sector go away, or does it become something different?

Michael Bibeau16:10:03

It's like having a room full of interns...😬

Mark Persiko16:10:24

“Developers will begin to look more like architects [with AI assistance]” - Jacob DePriest

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Oliver Eikenberry - Liatrio16:10:38

Organizations need to learn to be successful because of technology instead of despite it by embracing and supporting all of these great tools.

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Ann Perry - IT Revolution16:10:00

Jacob will be hosting that Q&A Session later today at 3:00p in Nolita 1!

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Ann Perry - IT Revolution16:10:28

🎉 Next up is Max Reele, Air Force Lead, Defense Innovation Unit (DIU)!

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Stuart Ainsworth16:10:15

We need a DevOps Enterprise Summit Spotify playlist.

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RussWeb16:10:45

woot!! Hoorah! to all our military brothers and sisters! :saluting_face:

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Bryon Kroger (CEO, Rise8)16:10:01

“We haven’t properly lamented the death of PCF” - Paul Gaffney 😉

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Bryon Kroger (CEO, Rise8)16:10:10

I feel like Anthos will be the first to bring that experience back 👀

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RussWeb16:10:54

I LOVE ❤️ the pickup of tech and Devops in the gov/mil sector in the last decade. DOES has definitely been an impactful force on that!

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Virginia Laurenzano NSA16:10:06

DOES gave me the language to describe and improve many things

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Steve McGhee [Google]16:10:29

Incident Management at Scale 💪

Stuart Ainsworth16:10:40

Adapt and overcome.

Dinkar16:10:52

Talk about critical systems... outcome within 24 hours in operations zone.. epic.

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Bryon Kroger (CEO, Rise8)16:10:18

In a classified security setting no less!

Dinkar16:10:24

Exactly.. and we cry for compliance in normal world.. if this is doable, we should rethink our privileged contexts

Jeff Gallimore (CTIO - Excella)16:10:20

“Because we had trust with this group, they trusted that we would attack this problem WITH THEM.”

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Jeff Gallimore (CTIO - Excella)16:10:46

They built the trust over time so they had it when they needed it. And everybody benefited.

Virginia Laurenzano NSA16:10:59

Is how combat support rolls

RussWeb16:10:07

Private sector aside....Think about what SRE resiliency and stability and Devops scaling and repeatability principles do for actual military security and the potential of saving lives.

Dinkar16:10:36

Visibility through feedback amplification in real time !

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Mark Persiko16:10:04

It’s been said that the US military is “the sharp instrument of a blunt policy.” Whatever the policy, the levels of leadership, commitment, and execution on display here are amazing.

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Mark Persiko16:10:14

The quote is from TIME’s choice for “Person of the Year” in 2003 (twenty years ago!) - The American Soldier https://www.defense.gov/Multimedia/Photos/igphoto/2001084911/

Mark Persiko16:10:36

The actual quote: “They are the bright, sharp instrument of a blunt policy…” with respect to the Iraqi war.

RussWeb16:10:08

"Govt systems that usually can't keep up...."

Tim Haagenson16:10:13

"The privilege of accountability" - I love this

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Rob Monroe (Rise 8, Product Leader)16:10:19

Love mission obsessed work environments! What’s your one mission metric that matters? Are we all rallying behind it!?

Dinkar16:10:38

Principles and orientation unite in diversity of approaches

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Andrew Barefield, Liatrio16:10:46

I observe that changes to these applications didn’t have to wait for a new PI. Let’s move fast!

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RussWeb16:10:02

thank goodness! PIs are way too long. # SAFeIsRisky 😉

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Scott Prugh (DOES Prog Committee)16:10:54

"DevOps breeds organizational optimism!" @mreele

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Bryon Kroger (CEO, Rise8)16:10:55

If you love this story, highly recommend reading (Re)coding America by Jen Pahlka. It will completely change your perspective on government in a digital age. Top 5 book I’ve read in the last few years.

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Rob Park16:10:41

What an amazing presentation @mreele !! … way to have “slowified” to make that all happen!

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Alex Basa16:10:56

Leaders empowering their teams - I love the attention to the culture

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Scott Prugh (DOES Prog Committee)16:10:58

The "Liaison model" continues to be hugely powerful in building feedback and a user trust model.. Team of Teams highlights this at scale

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Paul Gaffney16:10:39

@mreele stellar job! Fabulous example of gracious perseverance.

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Dinkar16:10:46

Go see, gemba.. right in action.

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Bryon Kroger (CEO, Rise8)17:10:17

Gemba hits different in military ops 😅

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Scott Prugh (DOES Prog Committee)16:10:36

User Trust Model: Consistency, Transparency, Frequency

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Dinkar16:10:07

@mreele respect.. one of the most inspiring stories

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Ann Perry - IT Revolution17:10:45

🎉 And now: Courtney Kissler, SVP, Customer and Retail Technology, Starbucks and Paul Gaffney, Chief Digital Officer, Omni Logistics

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nicolefv17:10:10

who wants to be happy???

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Karl Owen17:10:18

And I want my devs to be happy!

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Mark Persiko17:10:18

:man-raising-hand::skin-tone-2:

Dinkar17:10:41

In Pursuit of happiness .. always

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Chris Gallivan (Planview)17:10:52

Words matter :)

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Nick Eggleston (free radical)17:10:32

Super glad to see @ckissler and @paul.gaffney on stage presenting together

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Dave Stanke - DORA.dev17:10:34

Effectiveness over efficiency. Performance over productivity.

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Stuart Ainsworth17:10:50

That resonates, given all of the recent handwringing over “productivity” in the last year in light of discussions about return to office and corporate profits.

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Dave Stanke - DORA.dev17:10:08

Yup! Check out this article by some DORA community members (including Denali Lumma, who is here at DOES) for more on that topic: https://dora.dev/devops-capabilities/cultural/how-to-empower-software-delivery-teams/

Drew Khoury, Liatrio17:10:15

Make sure you build the right thing, not just build the thing right.

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Nick Eggleston (free radical)17:10:37

Value based outcome driven culture

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Adrienne Shulman17:10:59

Power driven and task oriented vs. Values driven and outcome oriented Easy choice. I know which one I want. 😍

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Daniel Underwood (BOK Financial)17:10:12

Not a little happiness in the moment, but perhaps a little less pain for the moment.

Joshua Burns (Liatrio)17:10:19

It is paramount for developer motivation that they know and see they are providing real value

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Stephen Fishman17:10:36

Love the connection between effectiveness and happiness… people don’t mind hard work, people don’t even mind suffering …. People get unhappy when they’re working-hard/suffering without reason and without end. Effectiveness is a proxy for a grander purpose

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Bryon Kroger (CEO, Rise8)17:10:00

Just imagine if this was your CTO talking. 😍

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Nick Eggleston (free radical)17:10:16

Don't capitulate, persevere and keep talking about things that matter

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Virginia Laurenzano NSA17:10:28

I feel this call to gracious perseverance in my soul

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Gene Kim, ITREV, Program Chair17:10:38

A caution to this community from @paul.gaffney : "Don't focus overly on efficiency. That's too easy to get delegated away. You don't want to have a job that is just delegated away. You want to be the person doing the delegating."

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Stuart Ainsworth17:10:59

Really enjoying the focus on building happier leaders in so many of the plenary sessions, and tying that emotional satisfaction back to corporate success is awesome.

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Mark Persiko17:10:04

I sense some of the capitulation is rooted in the desire for conflict avoidance. Conflict arises naturally from differences in ideas, expectations, and opinions. Learning to honor those differences is a great skill in leadership, and in personal relationships.

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❤️ 1
Alex Basa17:10:53

“That’s how it is around here” leads to capitulation

👍 5
KristiB17:10:21

Hard to be gracious when you’re trying to persevere for betterment when you continually hit roadblocks. Teach me the way to to be consistently gracious!!

❤️ 1
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Gene Kim, ITREV, Program Chair17:10:01

OMG. Excel is more destructive than PowerPoint?! Hahaha.

☝️ 1
😂 7
Daniel Underwood (BOK Financial)17:10:31

Spreadsheet risk is a real thing!

💯 1
Chris Gallivan (Planview)17:10:05

That made Tufte smile:)

❤️ 1
Stuart Ainsworth17:10:14

Lot of repressed anger around PowerPoint and Excel in the community.

Scott Prugh (DOES Prog Committee)17:10:18

"Powerpoint: the most effective tool for delivering someone's opinion!" @paul.gaffney

🔥 4
👏 7
💯 1
Margueritte Kim (CEO, IT Revolution)17:10:24

Be the agent of facts.

👍 6
nicolefv17:10:34

Don't capitulate... “The only phrase I've ever disliked is, 'Why, we've always done it that way.'" -- ADM Grace Hopper

🎯 10
Adrienne Shulman17:10:34

Paul woke up and chose violence today with that excel comment 😂

17
😆 1
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Drew Khoury, Liatrio17:10:26

Violence, yes. Truth, absolutely.

2
Brian Walter, OpenContext17:10:44

Conference only half way through, and I’m already declaring my favorite talk. AWESOME @paul.gaffney @ckissler

🎯 4
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❤️ 1
thankyou 1
Topo Pal17:10:01

Well, @genek excel charts are facts 😀

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nicolefv17:10:24

Honor, surface, and embrace reality @ckissler

❤️ 9
➕ 2
Michael Bibeau17:10:25

If we're going with opinions, let's use mine. Everyone else bring facts.

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Barry Johnson (CTO - Seek Quality)17:10:35

Better to be Kind than be Nice.

💯 4
RussWeb17:10:38

Capitulation pressure is very real and exponential in regulated environments. Fear of passing audits can become more valued than innovation and delivery to eliminate fear of audits.

👆 1
Paul Gaffney17:10:04

Don’t suffer that in silence

👍 1
Mahshadul Alam, DevOps, Fannie Mae17:10:50

Happiness brings productivity!!!

💖 3
Dave Burnison17:10:11

“Honor, surface and embrace reality” @ckissler Love it!

❤️ 5
🔥 1
Steve Pereira - Co-Author of Flow Engineering17:10:40

How many orgs today have a 1:1 ratio of individuals to realities? :thinking_face:

Gene Kim, ITREV, Program Chair17:10:03

"Don't rely on the courage of others."

❤️ 1
Nick Eggleston (free radical)17:10:04

Capitulation seemes related to the disfunctional cockpit command system discussed before at DOES

Ross Everett17:10:28

Reality is often inconvenient... to quote myth busters "I reject your reality and substitute my own"

👆 1
Karl Owen17:10:36

One path to leadership courage is mastery of and confidence in the facts

❤️ 2
Mahshadul Alam, DevOps, Fannie Mae17:10:38

Leadership courage vs team members psychological safety!!

❤️ 1
Nick Eggleston (free radical)17:10:29

When will moments to display courage present themselves and how will you be able to take advantage of it?

Ben Grinnell - North Highland and DOES PC17:10:13

So many stories of mindless standardisation past, present and incoming at this conference!

☝️ 4
Daniel Underwood (BOK Financial)17:10:29

When the solution becomes more important than solving the original problem...

💯 1
Drew Khoury, Liatrio17:10:46

"I found agents to piss them off for me"

3
KristiB17:10:58

That is the epitome of delegation!

❤️ 1
Dinkar17:10:11

Agent of happiness today @paul.gaffney and @ckissler

2
❤️ 2
Nick Eggleston (free radical)17:10:26

What is the subtle art of speaking up while not pissing people off? @paul.gaffney

Robin Yeman17:10:28

I need to learn this magical skill that provide me agents to piss people off! This sounds brilliant

🙌 2
🪄 1
Scott Prugh (DOES Prog Committee)17:10:48

"Most will capitulate. Your job is to lead." @paul.gaffney

💥 4
❤️ 3
🔥 1
Dan Molina17:10:49

If it doesn't make sense to you, it probably doesn't make sense to others. Ask the question. You're asking for more people than just you.

💡 3
👍 1
➕ 1
Alex Basa17:10:51

When I encounter those situations, I always ask myself if this is the “hill I am going to die on”. Doing what’s right is never easy.

💯 3
Marcelo Ancelmo17:10:51

"Courage, Justice, Temperance and Wisdom" Stoic principles are a great fit to true and happy leadership!

👏 1
Courtney Kissler17:10:50

Agree!! I also like “calm is contagious”. Daily Stoic is one of my favorite books.

❤️ 1
RussWeb17:10:13

DevEx is soooo often intertwined with this. "1000s suffer when you capitulate"

💯 2
Rob Monroe (Rise 8, Product Leader)17:10:15

If no one speaks up, we all may suffer. Graciously preserver in your leadership journey :saluting_face:

👏 1
Scott Prugh (DOES Prog Committee)17:10:26

"Leaders delegate efficiency. Leaders focus on effectiveness." @paul.gaffney

❤️ 5
💯 4
Tim Haagenson17:10:36

I wonder if I was ever someone else's agent without me knowing :thinking_face:

7
Steve Pereira - Co-Author of Flow Engineering17:10:54

What’s your favourite guidance on ‘focus on effectiveness’?

eric, Liatrio17:10:02

I’m predicting that Engineering Effectiveness and *Engineering Enablemen*t are on the horizon for the DevOps community.

👍 1
💡 5
eric, Liatrio17:10:49

@daniel.capetta is leading an Engineering Effectiveness team in his organization.

🎉 1
martind - Triton Digital (iHeart Media)17:10:17

I am having so many aha moments right now! Being a new manager for 1.5 years, I am very inspired right now! Thanks @chawklady and @paul.gaffney !!! :right-facing_fist::skin-tone-2:

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❤️ 2
Stuart Ainsworth17:10:19

Look at your calendar and change the ratio. <— so much power in this.

💯 3
Chris Gallivan (Planview)17:10:37

I’m loving this talk. Want more.

❤️ 13
Bryon Kroger (CEO, Rise8)17:10:13

Gene, when will IT Rev be publishing a Paul Gaffney book? 👀

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martind - Triton Digital (iHeart Media)17:10:42

Want to buy it right now!!!!

2
❤️ 3
RussWeb17:10:13

"No one gets those jobs because they made things more efficient"

👍 2
Scott Sweeney17:10:27

Determine your ratio and change it.

👍 1
Leah Brown - IT Revolution17:10:57

Get Clarissa’s book Beyond Agile Auditing and get it signed tonight after the Lightning Talks!!

☝️ 1
❤️ 2
Dinkar17:10:28

That song.... devops athom

❤️ 1
Karl Owen17:10:55

“Gene was right” @lucasc5

☝️ 2
Ann Perry - IT Revolution17:10:06

🎉 Clarissa Lucas, Thought Leader, Internal Audit Leader and author of Beyond Agile Auditing

👋 1
Gene Kim, ITREV, Program Chair17:10:16

PS: I was a card carrying member of the Institute of Internal Auditors and ISACA for 8 years.

❤️ 1
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Margueritte Kim (CEO, IT Revolution)17:10:53

Can confirm. And they were SUPER popular in that they had a conference every year over Valentine’s Day weekend.

😅 3
Luke Rettig - Target, Sr Director-Global Inventory Mangement17:10:14

"calling your auditors to spend time with you" - @lucasc5. educated me on this last year and I started. Now we're buds :)

❤️ 5
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Gene Kim, ITREV, Program Chair17:10:10

And most of the auditors I hung out in the 2000s with feint with shock at this — just like Ops people feinted with shock when they saw the 2009 Allspaw/Hammond presentation. 😂

😂 3
Nick Eggleston (free radical)17:10:14

Really enjoyed working with our internal auditor and creating a VSM to integrate and automate audit which was a manual and time consuming process

❤️ 3
Stephen Walters17:10:57

VSM to integrate and automate audit - colour me intrigued 😮

👍 1
Clarissa Lucas, Author and IT Audit Leader18:10:26

I’m interested too! Let’s connect!

👍 1
Stephen Walters18:10:36

@lucasc5 we have written a paper that leans into Value Stream Management Implementation Roadmap, Team Topologies and some new concepts we have hypothesized. I see no reason for Audit not to be playing a part in any Value Stream Reference Architecture. We have a link to the paper in #C0475QGFL3S and we are talking about it at 1:50 today

👍 1
Nick Shrimankar17:10:21

"Shift-left" audit!

💯 1
☝️ 4
Robbin Lopez17:10:02

Go Compliance and Auditors!!! The unicorns in the room 😁

🙌 4
❤️ 1
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Drew Caldwell17:10:36

You either die as a client or live long enough to see yourself become an auditor ~ Batman (probably)

😂 14
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Jordan Stoner17:10:58

Did Harvey dent say that?

Guillermo A. Barquero17:10:29

Some men just want to watch the world get audited

🔥 2
3
Mark Persiko17:10:21

Batman

😂 2
Stephen Walters17:10:39

Here’s to Value-Driven Auditing 🍻

👍 1
🍻 4
❤️ 1
Steve Pereira - Co-Author of Flow Engineering17:10:22

Interested to hear who’s working on auditing workflow and workflow-bill-of-materials :man-raising-hand:

1
1
Charlie Betz17:10:50

Segregation of duties is ONLY a type of control. Not an end in itself.

💯 3
☝️ 5
RussWeb17:10:00

Pre-planning with your auditor will help both them (transparency and learning for them) and you (audit is focused on reality).

🔥 2
👍 2
Dinkar17:10:11

Lesson in our talk too 😉

👍 1
Rob Monroe (Rise 8, Product Leader)17:10:03

Ask for every control, or ask for what’s applicable (what’s valuable to the local context)? 💭 :thinking_face: ❤️

☝️ 3
Luke Rettig - Target, Sr Director-Global Inventory Mangement17:10:18

I love the "integrated planning" concept. My team has started spending regular routine time in all of our product planning/intention map routines with our audit partners at the table, so we proactively prevent audits, so we build best practices into our products to mitigate any audit risk and its been game changing - especially in Target's food traceability efforts

🔥 5
👍 1
Steve Pereira - Co-Author of Flow Engineering17:10:28

Auditing always makes me think about the step beyond ‘what we know’ to ‘how do we know?’ and ‘what we did’ to ‘how did we do what we did?’

💯 3
Chris Lauer17:10:45

Great tips to "Embrace inspection"!

☝️ 1
Matt Ring (he/him) - Sr. Product/Engineering Coach, John Deere17:10:12

I did not bring our internal auditor @lucasc5 but she is a big fan of your work! Thanks for all you're doing!!

❤️ 2
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Joy Lopez18:10:09

I propose a New-Year countdown for today’s emergency alert test.

😆 4
5️⃣ 1
4️⃣ 1
😜 1
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Use other profile18:10:14

Yay @genek and @drandremartin! 🎉🎉🎉

💚 4
Margueritte Kim (CEO, IT Revolution)18:10:50

Give yourself a legitimate relationship with time.

❤️ 2
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martind - Triton Digital (iHeart Media)18:10:58

« Tell me more… », so true. :right-facing_fist::skin-tone-2:

☝️ 3
Stuart Ainsworth18:10:58

ZERO correlation. That’s painful to hear.

😔 1
Tim Haagenson18:10:27

Ouch, correlation is actually a pretty low bar too!

👍 2
☝️ 1
Stuart Ainsworth18:10:56

A former boss used to say that when a company created a value statement, it was usually in response to a gap in culture. “We act with integrity” usually meant that there was a noticeable gap there. Cynical, but there’s some truth there (and an opportunity for improvement).

Jeff Gallimore (CTIO - Excella)18:10:09

Zero correlation between words of leaders and the lived values from the employees’ perspective 😭

😦 4
Dinkar18:10:24

Values as practiced, not as aspoused 👍

💯 4
❤️ 1
Jordan Stoner18:10:25

Sometimes corporate values are too vague and corporate BS speak and they can be hard to follow anyway

Hemant Mahamwal18:10:00

Curious if they published the ones that do achieve their values.

Nick Eggleston (free radical)18:10:00

The higher you are in an organization, the less quality feedback you receive

☝️ 2
Dinkar18:10:45

Create the leader you want to work for 😇

☝️ 1
Margueritte Kim (CEO, IT Revolution)18:10:52

Everyone loves a good compliment. :woman-tipping-hand:

❤️ 1
Craig Statham18:10:35

Positive reinforcement to change behavior - gold! ❤️

2
👏 1
Ben Grinnell - North Highland and DOES PC18:10:12

Upward positive feedback to create the leader you want to work for @drandremartin

Mahshadul Alam, DevOps, Fannie Mae18:10:19

Manager: Dare to ask "Do you have any feedback for me" @genek

Margueritte Kim (CEO, IT Revolution)18:10:21

Gene and André are study buddies!!!

📚 3
Leah Brown - IT Revolution18:10:22

Learn even more from Andre at his Learning Sprint today at 3:00. And, grab his book WrongFit, Right Fit tonight at the book signing.

☝️ 2
💯 1
🔖 2
Ann Perry - IT Revolution18:10:56

🎉 Please welcome Dr. Mik Kersten, CTO, Planview!

👋 4
Nick Shrimankar18:10:52

When the nation buzzed!! HISTORY!!

Stuart Ainsworth18:10:36

What an interesting experiment in testing latency of various networks. My phone was actually several seconds behind others and I still hear it going off on others behind me.

Steve Spear20:10:15

And yet no one has moved…. Just kidding. Know it’s a test.

Nick Eggleston (free radical)18:10:56

Part of me wants to figure out how to disable the emergency broadcast notification on my phone...but is that wise? :thinking_face:

Charlie Betz18:10:05

Project to Product has had a truly massive impact on how organizations are approaching their IT/digital operating model. It's everywhere, from the largest banks to mid market companies.

🔥 2
💯 5
🔖 1
Jaimie Fryer18:10:07

Kudos to Mik for just running with such a massive distraction

🚨 3
☝️ 2
👏 8
➕ 1
Phil Clark18:10:27

Value Stream Agents

☝️ 2
Steve Pereira - Co-Author of Flow Engineering18:10:43

👏 for Mik powering through a nightmare for speakers with absolute poise 😅

💪 3
👏 5
rupert field - helping optimise your value stream network18:10:28

Normal government reaction to tech innovation talk …

1
💯 1
Chris Gallivan (Planview)18:10:17

We need to apply AI to the left hand side

☝️ 1
Steve Pereira - Co-Author of Flow Engineering18:10:37

Upstream and Downstream from typical DevOps scope is the biggest blind spot for technical leaders

☝️ 1
RussWeb18:10:12

imagine.... "Let's pivot/modernize our app from language X to language Y. " Click! Build. Test.

Charlie Betz18:10:28

Wow, business leaders think that digital teams have 10x the capacity they actually do! That's not the 10x we are looking for ....

🤯 2
💯 2
Luke Rettig - Target, Sr Director-Global Inventory Mangement18:10:04

transparency of intentions and capacity come to mind. tear down those silos!

✔️ 1
Chris Gallivan (Planview)18:10:33

Flow Policy as code

👍 1
rupert field - helping optimise your value stream network18:10:01

Will LLMs allow the late majority to catch up modernising and connecting their digital value streams…

Jeff Gallimore (CTIO - Excella)18:10:29

“When presenting to executives, explain it like you would to a five-year-old child. And don’t read too much into that.” :rolling_on_the_floor_laughing:

🧒 1
😂 2
👶 2
RussWeb18:10:36

omg. Automated, full org automated flow metrics! Merge with DORA drill throughs. 💥 💥

Chris Gallivan (Planview)18:10:33

We need to bring dependencies out of the dark into the light

❤️ 4
Ben Grinnell - North Highland and DOES PC18:10:33

5 year old children are way more curious (on average 😂 )

4
😳 1
Steve Pereira - Co-Author of Flow Engineering18:10:18

‘Looking at your backlog and throughput, you have 1000 years of work outstanding. Luckily, you have a backlog prioritization meeting tomorrow.’ :robot_face:

8
1
martind - Triton Digital (iHeart Media)18:10:17

Ask JiraGPT to prioritize it… :face_with_rolling_eyes:

👏 1
Stephen Walters18:10:22

Amplification, simplification and slowification…I’m sensing a trend

💯 2
Steve Spear20:10:48

Recommended session. “How I Wired The Winning Organization” @maria. Nikita 1 at 1:50. Theme is: Accelerating high tech NPD using simplification and amplification.

Ann Perry - IT Revolution18:10:26

🎉 Please welcome Stephen Magill, VP, Product Innovation at Sonatype!

👏 1
Nicole Lavella (Sonatype)18:10:37

Beat me to it, thanks Jeff!

❤️ 1
Nick Eggleston (free radical)18:10:42

Respect developer time and embrace innovation. Rate of new open source projects is increasing

➕ 1
Jeff Gallimore (CTIO - Excella)18:10:33

Key to success: good ol’ dependency management. How often do we look for more “advanced” solutions and ignore the basics? 🤷

☝️ 1
Nicole Lavella (Sonatype)18:10:31

Regulations aren’t coming, they’re here 💯

☝️ 1
RussWeb18:10:18

SBOM requirements are for real now. Living this. Integrate in your CI/CD.

💯 5
Nicole Lavella (Sonatype)18:10:14

Thanks all! You can chat with Stephen at the Sonatype booth for any lingering questions

Ann Perry - IT Revolution18:10:03

🎉 Please welcome Joseph Enochs, Managing Director: Emerging Technologies — Enterprise Vision Technologies and our very own Gene Kim!

💯 1
Steve Pereira - Co-Author of Flow Engineering18:10:43

How many of the Google searches for generative AI were made by AI? :thinking_face:

👆 1
rupert field - helping optimise your value stream network18:10:01

Belt-fed inspiration this morning! my backlog of ‘deep-work sessions’ to process all these lessons & spin off ideas is getting out of hand…

💯 1
Jeff Gallimore (CTIO - Excella)18:10:20

So many resources in this talk. So much homework to do…

➕ 1
🤯 4
💯 1
Jason Cowdy18:10:04

Any sufficiently advanced technology is indistinguishable from magic 🧙

➕ 1
💯 2
Stuart Ainsworth19:10:10

To reference @mik ‘s earlier talk, somebody needs to explain AI from the perspective of a five year old.

RussWeb19:10:35

The more talks I listen to, the deeper I feel in tech debt. :rolling_on_the_floor_laughing: I just might have to accept/conform with the AI reality to keep up. 🤏

2
Steve Pereira - Co-Author of Flow Engineering19:10:01

Curious about where work is being done on cost of delay on AI

Jeff Wetterau19:10:39

"Treat your data as treasure"

💯 2
Scott Sweeney19:10:19

🤯 wow! Great talk!

💯 2
Use other profile19:10:53

Check out an example of the summaries Gene just mentioned here: https://videos.itrevolution.com/watch/827527977

☝️ 1
Jeff Gallimore (CTIO - Excella)19:10:07

“To go on interesting quests, you need to have interesting friends.” ❤️

❤️ 5
Stuart Ainsworth19:10:07

To do interesting things, you need interesting friends < this sums up so much about this community that I love.

❤️ 8
Joshua Rodgers19:10:57

Phenomenal presentation Joe 🔥

Ann Perry - IT Revolution19:10:23

🎉 Next up, John Willis!

👏 3
👋 2
Leah Brown - IT Revolution19:10:21

John Willis's book Deming's Journey to Profound Knowledge is available in ebook and audio now. You can get the paperback version at the book signing tonight! https://itrevolution.com/product/demings-journey-to-profound-knowledge/

👏 2
📘 1
🔖 1
Leah Brown - IT Revolution19:10:17

Also, John will be hosting a second session of his popular Learning Sprint on Deming again today at 3:00! Maybe you can play your hand at the red bead game?

☝️ 1
Steve Pereira - Co-Author of Flow Engineering19:10:33

:man-raising-hand: would absolutely join a field trip to Japan for this learning

7
🇯🇵 1
1
1
Naga Penugonda19:10:49

Theater is very cold. Can we adjust temperature's?

🧊 6
🥶 23
👏 5
👍 4
☝️ 9
🔸 1
🙌 1
Gene Kim, ITREV, Program Chair19:10:28

ser·en·dip·i·ty /ˌserənˈdipədē/ noun the occurrence and development of events by chance in a happy or beneficial way. "a fortunate stroke of serendipity"

Steve Spear19:10:50

Recommended session. “How I Wired The Winning Organization” @maria. Nikita 1 at 1:50. Theme is: Accelerating high tech NPD using simplification and amplification.

Doug Martin19:10:14

"One of these days will be the best day of your life. Let's have a great life together."

💯 4
❤️ 8
Rob Park19:10:44

I absolutely love John’s level of infectious enthusiasm!

❤️ 4
John Rauser19:10:13

“A compliment is an improvement!”

Gene Kim, ITREV, Program Chair19:10:31

Definition: (I had to look it up): In Japan, onsen (温泉) are hot springs and the bathing facilities and traditional inns around them.

Paul Gaffney19:10:42

As I understand it, nudity is mandatory in Onsen

RussWeb19:10:43

What? DevOps isn't hot 🔥 enough for you in here? 🥶 😉 Jon's too cool 🥶??

Nick Eggleston (free radical)19:10:41

It's so fun to learn from @botchagalupe and the journey he takes us on 🙏

Alex Basa19:10:50

I witnessed the 7 minute cleaning earlier this year in Japan. It is amazing and was really clean.

Stephen Fishman19:10:59

@genek - was John the inspiration of the “you need interesting friends” quote?

☝️ 1
Guillermo A. Barquero19:10:35

John's warm passion on stage almost makes you forget how cold it is in here 🥶🧊

🔥 7
2
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Steve Spear21:10:26

And don’t miss @bkroger in Nikita 1 after @maria… 👍

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