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hi, can anyone help me? i am trying to access gather and i get a black background.
Let me see how it looks for me right now @eliza.kruszelnicka429
Was it like that yesterday for you? Or is this the first time you’ve entered the Gather?
perhaps worth trying an incognito mode-tab to make sure nothing in your cache is messing things up
great suggestion! can you try this Eliza?
it was ok on Monday when i tried. and on Tuesday it stopped working. when i try incognito i see a white screen instead
bummer 😞 There are some troubleshooting for black/whitescreen issues at: https://support.gather.town/help/troubleshooting-checklist#:~:text=Black%20or%20White%20Screen%20Issues&text=Hard%20refresh%20your%20browser%20(hold,Check%20if%20you%20are%20banned.
Did you try another browser?
I’m looking through the options on that link from Johnny.
Nothing changed on our end in the space, so it’s not the BG.
Hard refresh and cache clear are seemingly the only other easy options.
yeah.. other than that i cant think of anything else than "have you tried turning it off and on again?" :(
@eliza.kruszelnicka429 one more idea—there’s the desktop version here: https://www.gather.town/download
I also contacted their support
Looks like you're using an ultrawide monitor, could it be window size? Does it work if you don't have the browser full screen?
my organisation does not allow me to download apps so i can only use browser. tried minimising the window size Lloyd and no luck.
I think I saw a Gather tech in the space
but they were “Anonymous” with a bunch of system info in their video.
flahshed in for a few mins then left.
Hey All! @stanley.pettersson will be showcasing the Snyk platform from 14:00 pm - 14:30pm BST on the https://app.gather.town/app/kATASYhmxzaVMLO8/DevOps%20Enterprise%20Summit Platform. As earlier, he will be set-up in the Solutions Hub on table 4 - feel free to drop any questions on here (or to DM me)