Reminder: The final day is starting now – opening remarks and then plenary talks! Join the conversation in #ask-the-speaker-plenary.

Hello everyone! 👋 It’s a privilege being a part of the DevOps Enterprise Summit. Happy to have this opportunity to share my experience with applying DevOps principles in face of the challenges that the pandemic threw at us. I will be around to answer any questions you might have. You can also to reach out to me at <mailto:mailprasanjit@gmail.com|mailprasanjit@gmail.com>

🌟 Let's say hello to @mailprasanjit from STARZPLAY, here to present DevOps Story of a Crisis &amp; Conquest 🌟

⚡ Let's say hello to @alshah1 and @mike.leuzinger who will present, A DevNetOps Journey – How We Brought DevOps to Our Network Team ⚡

Hi folks!

Hi everyone! Mike and I are here to answer your questions, thanks in advance for attending our session!!

How were you able to have those newer devs provide value from day one or was it more a shadowing/training process?

Hoda will likely add more detail - but in general it was a combination of getting them hands-on-code on day one with some of the more straight-forward feature backlog, while also shadowing/training with the Network Engineers.

Did everyone buy in or did you lose some talent along the way?

I stated the goal to build automation backlog, ask folks to come with potential automation ideas ( existing manual process, tech dept ... ) so dev and engineer discussed the opportunity, come with the design then both work on dev ,test and deploy. example , first thing we did moved some scripts from running from on prem to run in containers and get all out of the box feature and capability come from that.

Did not lose any talent. However, I think it's fair to say some were patiently skeptical for awhile. Hoda & I made sure the team knew the direction, with a lot of context, before the devs were introduced - but of course the team needed some time to witness it actually happening before they gave their full trust.

@nickeggleston fortunately, didn't lose anyone, although we had weekly long retro sessions to address any rising issues. establishing team norms at the beginning really helped.

Thanks

✨ And now, we're excited to welcome speakers, and future IT Revolution authors, @davidanderson393 and @mark.mccann, presenting The Serverless Edge - Using Wardley Mapping with the Value Flywheel for combined business &amp; technology evolution ✨

Serverless + Wardley! I'm stoked

Hi everyone, awesome to be here !

Thanks @annp - Here we go!!

love some 19th century engineering 🙂

"we don't want business and technology energy to cancel each other out"

Big time!

https://www.amazon.com/Escaping-Build-Trap-Effective-Management/dp/149197379X

slides for the talk are available here : https://github.com/devopsenterprise/2021-virtual-us/blob/main/David%20Anderson%20-%20TheServerlessEdge_DOES21_Vegas_breakout_final_v2.pdf

which book did you just recommend on the video?

hey @halfmoondad

hey Chris!

Serverless Approaches can really enable Rapid delivery good to hear.

I see "map" in all 4 parts. Is each of them a Wardley map?

get out the map

Yeah, so you can use wardley mapping to create that situational awareness in each of the quadrants

Are there any (non-vendor) studies that show that serverless is cheaper? (as opposed to equivalent) My impression is that you’re paying the serverless vendor (AWS Lambda, etc) to do all the heavy lifting for you. That is, the heavy lifting, no matter who you pay, is not free.

Yes, we have maps for each phase... we will get into the walk through in a few minutes 🙂

In the demo next, we have a single evolving map. But sometimes it's easier to have different maps.

It's very hard to get a like for like example - few people build the same thing twice, but we observed huge savings over many years. One is written up here - https://www.techrepublic.com/article/how-liberty-mutual-is-transforming-its-it-using-serverless-computing/

Thanks for posting the article, @davidanderson393!

np - and here's a 2nd one - https://aws.amazon.com/solutions/case-studies/liberty-mutual-case-study/

Sometimes the systems we built would have been very hard or not cost-effective to realize without the tech & approach we used. The TCO (Total Cost of Ownership) was always a factor up front - https://www.theserverlessedge.com/digital-transformation-finance-what-you-need-to-understand/

bit meta ! 🙂

Really nice job combining the map with the value flywheel

Very insightful to drive the creation of the map in the order of the flywheel elements. Often it's hard to know where to start for first-time mappers.

Thx! Took almost 10 years to figure out combining map & the flywheel. Lots of trial and error in real projects! Very tough to get started with mapping - but hoping to use the book to help people get started.

Thanks guys!

🎉 Thanks for all your amazing work @davidanderson393!!!! and thanks @mark.mccann

Thanks.

Thanks everyone - very open to feedback. We had a great time prepping the material. And Thank you, @genek for the support!

That was insightful. I need to understand Wardley maps and this flywheel approach seems like a good way to start that journey. Thanks @davidanderson393 and @mark.mccann

We also have a channel #the-serverless-edge open and happy to dig a lot deeper.

Going to doWardley mapping for our microservices project and hopefully put in a flywheel 🙂

✨ And now, a special presentation from @jreock, Developer Productivity Engineering – The Next Big Thing in Software Development ✨

It’s literally the design department

You have hit the nail on the head

Yep, very real stuff here. Friction in processes and tools is really demoralizing for teams and engineers who want to build things.

I'm not accustomed to seeing a calendar like that w/o meetings interrupting those coding sections. 😬

I wish our calendars looked like this - add in about 6 hours of meetings, and it'd be a little more accurate to our current state 😕

Yep, agreed

(we are working on that, but it's a major culture change, and it is going slow)

rather than 'after DevOps', perhaps it's just a deeper dive into one aspect of DevOps?

I can’t wait to hear what we can do about Developer Productivity. I’m intrigued, and a bit pessimistic. I have hope though.

That's a good point, though we are taking a more historical context here, a next set of bottlenecks to work on -- but I guess you could start with DPE too, certainly not mutually exclusive. When you see the solutions, you'll see they are very much in the context of the build

How much of this Developer Productivity do you think Developers could improve if they focused on it vs a situation imposed by external pressures?

Wait! Security hasn’t caught up with Agile yet… 🙂

@jreock Not sure if you've experimented with this, but we've seen success through things like usint OTel for build/test cycles.

Is anything out of scope for DevOps?

I have seen some similar items in Statsig https://statsig.com/ where you can also track feature adoption too...

it came from Facebook too.. so could be the reason it seems similar... but this is great information..

or I should say it was developed by former Facebook engineers...

We have people working on some DPE concerns but we have a big monolith and some of the improvements must come from rearchitecting the code itself.

What I like about this is the proactive approach to some of these problems

yep, we know there some delay, we can track some of the build time, like when we us twillo Bitrise and see what that time is taking...

@jreock Love this!!!

This is really good information....

the time savings is phenomenal

haha, if only my builds were 10 sec 😄

anyone have a specific recommendation for build cache tool(s) for .NET/C#?

Similar concept with VM's vs Containers. When it takes seconds to run a container vs mins to run a VM.

Wish I knew about this in my college Android class! I had an old computer and most of my time was spent building or loading the android studio

Are you presenting at Kubecon too?

Are you presenting at Kubecon too?

Long build times is also a flag you may need to break your app into smaller chunks.

@jreock I’m interesting in hearing more about DPE. I’m sure you’ll provide links at the end of this. Thanks for the talk! Good stuff, dude. Wish we were neighbors … we could have a beer and talk about this stuff. : )

You can see us again in our hands-on workshop Introduction to Developer Productivity Engineering, by Raju Ghandi aka DPE Guru https://gradle.com/training/developer-productivity-engineering/?time=1634688000! Also, if you happen to be in Raleigh North Carolina, https://2021.allthingsopen.org/sessions/developer-productivity-engineering-with-gradle/ and join our Build Speed Challenge !

Thank you!!

Good talk. Excited to hound our internal teams to see if we can use things like this. 🙂

Thanks!

My pleasure, thanks everyone for the excellent feedback and interaction!

Please feel free to reach out, I can do lunch and learns on this stuff for your teams, etc!

Thank you!

hmm, that would not be a bad idea...

🎉 And now, we welcome speaker and IT Revolution author, @moonmaster9000 presenting A Radical Enterprise: Pioneering the Future of High Performance 🎉

Thanks @annp! Hello everyone, I'll be here to answer questions and chat throughout the talk.

I just grabbed the E-book looking forward to reading it...

Are you going to do an IT Rev Book Club?

I would definitely do that if there was interest!

I’m looking forward to reading this book when fully published

This is a great subject! I've tried to find articles and podcasts about this before!

Self-Organized Teams - This is great once you get people in the right mind set....

…and it’s not new! But absolutely agree with you @mr.denver.martin

Been a student of Morning Star for a while, love the company

Humanizing Work teaches about them in their leadership training

This is soooo Deming!!

Does that mean tomato puree is exposed to the air outside??

Haw yes @glenn.wilson Deming will be mentioned shortly

Interesting parallel to the Chinese government itself, which has been described as the world’s largest venture capital fund. Haier seems to be doing something similar with this internal entrepreneurship approach

Amazing how forward thinking Deming was....

@dacahill7 haha mmmmm yum outside air

Awesome @nicole.forsythe --- have you gone through their trainings?

@moonmaster9000 I think Morning Star’s roots from the founder have made it happen. Have you seen any legacy company arc toward similar stuff?

How does MorningStar manage things like contractual obligations/legal/etc? It sounds fascinating.

WL Gore is a great example that most people don’t know about

@nicole.forsythe yep --- actually Haier is exactly that example (you can read about their transformation in the book a bit)

You can also read a case study of a tech organization that transformed as well (called TIM Group, which @jtf was instrumental in!)

Love this.. would love to read the book.

You can grab the unedited advanced reader's copy of the book here: https://myresources.itrevolution.com/redeem/RADENT

I remember coming across Buurtzog in a whitepaper about radically different organizations

Thanks @leahb!

Hi @moonmaster9000. I wonder what is the attrition rate of such companies, not everyone is made to work in the wild

as a class, low attrition relative to other organizational archetypes

I've been reading about purpose-driven organizations.. this is a great example

although for companies that have transformed towards radical collaboration (like Haier) there has been some (significant) forced attrition. Haier, for example, let 12,000 middle manager go in one fell swoop

I’ve had consultants advise you’ll lose 25-30% of people in an Agile transformation

This is reminding me a little bit about how credit unions sell themselves as different from a bank.

Seems like it's moving toward a gig economy where the unit of employment is a small group rather than an individual.

sounds like you’d actually need to talk with each other. 🙂

Probably the most important part of this is the phrase “intrinsic motivation”

@moonmaster9000 are you interacting with the folks at https://platformdesigntoolkit.com/?

How do these companies hire in general? How can they ensure they hire top talent? Does hiring top talent actually matter for these companies?

@glenn.wilson : Theory Y suggests that motivation is intrinsic… but can be suppressed (or encouraged!) by the environment.

I forget who it was, but earlier this week I saw someone talking about if promotions is a demotivating factor instead of a motivating factor. Do you think your research is agreeing with that?

The classic caution in this space is https://www.jofreeman.com/joreen/tyranny.htm

and there he is!

Is it like co-operative or community organization approach?

@jtf Do you think your drinking game for DORA metrics would be more or less than a Deming drinking game?

@moonmaster9000 another q, does the term "intrapreneurship" come up in your research?

@moonmaster9000 now you’re moving into the realms of Bertalanffy

@dacahill7 I think it can be demotivating when you have a model that only allows for a few promotions and not truly based on contribution and value they have to the organization. For example I had 4 engineers that should be promoted based on increase in skills, projects they lead and worked on, but was only allowed to promote 1... so 1 was happy 3 were not. I did something unique, I got all 4 in a room and laid out my problem that I can only promote 1, so we worked out as a group in transparent discussion who should be promoted.. even though they all should have been.

here’s where I’d recommend Core Protocols. I like the Check-In protocol for this kind thing

Very rich collection of ideas @moonmaster9000 thanks so much for your work in compiling and clarifying this

I ❤️ Argyris. Really the foundation of Agile Conversations.

👏

@moonmaster9000 are you past needing feedback on the book?

great talk!

Learn more about A Radical Enterprise here: https://itrevolution.com/a-radical-enterprise/

Best talk I’ve seen so far, I got the preprint - FANTASTIC. Thank you @moonmaster9000

Thank you!

Thank you!

Thank you @moonmaster9000 - everyting you said resonates with me. I am so looking forward to reading your book

Great job...

Thanks everyone.

👏 @moonmaster9000 looking forward to the book!

Thanks Andy!

Preorder today at http://aradicalenterprise.com

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