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2020-10-14
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Visit the ServiceNow booth for some cool swag! Every visitor will receive a redemption code and instructions following the event. https://doesvirtual.com/servicenow
📣 Check out ServiceNow's speaking session TODAY at 1:35 PM: From velocity to value – scaling the DevOps impact 📣 @eric.ledyard will be in #ask-the-speaker-track-4 for Live Q&A during the session!
@eric.ledyard Just saw demo on change management/DevOps. I have been using servicenow for sometime primarily Orchestration. We had integrated some of these with Jenkins, one of the challenges we faced was, the pipelines failed /timed out waiting on Change approvals. How is that handled in the DevOps implemention of ServiceNow today.
Hussain, we spoked earlier in the. booth. The pipeline creates the Change Request automatically and is blocked until a decision has been made (approval or reject). We use a callback to avoid an active expensive looping
In addition since it’s an asynchronous api call we are not going to time out like an open tcp session would.
Cool, thank you both for the insight. I am looking to setup something similar with Ansible Tower to do prod deployements. Similar to Jenkins , Tower creates a CHG and needs to wait to proceed further based on approval.
Look into our OOTB ansible Integration in Cloud Provisioning and Governance module
That includes the ability to consume and call Tower actions and create/automate with changes all within day 2 ops framework for cloud users to consume self-service
Sure, will take a look at it. We have implemented GitOps framework, where the user updates the code in GIT and changes are deployed to all regions via Tower webhook.
Visit the ServiceNow booth for some cool swag! Every visitor will receive a redemption code and instructions following the event. https://doesvirtual.com/servicenow