Fork me on GitHub
#burnout
<
2020-10-13
>
Ty Posadas17:10:48

CI/CD/CO - if you want to see how DevOps & FinOps teams are integrating Continuous Optimization into their toolchain to auto-provision dynamically as well as auto-configure their run-time environment -- Live Demo Sign Up: https://pages.opsani.com/does-2020-live-demo-sign-up // Free Trial: https://pages.opsani.com/does-2020-opsani-free-trial

Nick Eggleston18:10:14

Wrong channel? you posted this to #burnout

Nick Eggleston18:10:54

How is #burnout related to #psychological-safety?

Dominica DeGrandis, Author - Making Work Visible, Tasktop (now Planview)19:10:01

Stress from feeling unsafe is a contributing factor to burnout.

👍 2
E.T. Mac, Opsani19:10:37

underrated stress

Bryan Finster - Walmart (Speaker)19:10:35

@dana.finster reminded me that the stress of never reflecting on accomplishments and only focusing on the next problem will burn you out as well.

👍 6
E.T. Mac, Opsani19:10:53

That mindset almost broke me in early spring. Great reminder

Matt Cobby (Director of Engineering, Deloitte)19:10:12

Too true. No celebration of success because you have another deadline coming at you leads to fatigue.

Bryan Finster - Walmart (Speaker)19:10:02

For me, it's not even a deadline. There's just SO MUCH to do.

E.T. Mac, Opsani19:10:23

Always! @bryan.finster your comment just made me take a 10 second breather and think about some minor accomplishments to recharge. Thanks for that! add that to your list!

Bryan Finster - Walmart (Speaker)19:10:16

My mentor told me to write down everything I've done on this journey we're on. I'll up the priority on that. Reflection helps.

🙌 2
Nick Eggleston19:10:44

@jtf mentioned keeping a gratitude journal... perhaps counting accomplishments as a minfulness practice is related.

👍 1
Jon Smart [Sooner Safer Happier]19:10:49

In the dim and distant past with physical boards, we never threw away a 'done' post it note, we let them gather up. A very visible psychological feedback loop that stuff is getting done (whether it's the right stuff is a different feedback loop!)

Jeffrey Fredrick, Author-Agile Conversations20:10:01

I think that’s a great thing @jonathansmart1, and something we’ve done with our virtual boards as well. We also tend to have long cycle retrospectives where we will use a timeline and in that timeline plot out everything we’ve delivered/fixed over that period. It is a good way to help remind us how far we’ve come, how much we’ve accomplished, which can be easy to lose track of day-to-day.

👍 3
Nick Eggleston23:10:30

@jonathansmart1 I am doing that a little at home with the family... using a big mirror and post-it notes as a kanban board and letting the "done" squares pile up until they drop to the floor. It certainly helps when being reminded of the things I haven't done yet, to be able to point to a pile of done

Nick Eggleston23:10:26

@jtf I like having that "done" list as I forget otherwise. A done list is good to counterbalance the to-do list. 😊

👍 1
Pete Nuwayser - IBM19:10:15

It takes psychological safety for individuals and teams to manage their own WIP, make their own mistakes and feel like they can throttle work and say no. Getting such safety is a shared responsibility between the individual/team and the organization. Burnout (as defined here on DOES by Dr Maslach) comes from feeling one or more of the following three things with increasing frequency: • Emotional and/or physical exhaustion • Professional inefficacy • Cynicism So you can imagine that not having psychological safety--not asking for it for yourself, your team, your boss; or not having it available in your org--can lead to feeling those things more frequently.

🙌 1
Dominica DeGrandis, Author - Making Work Visible, Tasktop (now Planview)19:10:28

Speaking of saying no - Had fun saying No to @jonathansmart1 in this episode of the Anti-pattern show :http://videolibrary.doesvirtual.com/?video=467719259 @nuwayser

1
👍 1
Matt Cobby (Director of Engineering, Deloitte)19:10:16

I found this talk at a GOTO conference to be a good introduction. https://www.youtube.com/watch?v=jfQ5M6wXi2w

3
Nick Eggleston19:10:20

@bryan.finster can you talk a little more about your mentioship expereinces... both as a mentee and mentor? You mentioned you mentor in another thread and I would like to amplify this topic. 🙏

Bryan Finster - Walmart (Speaker)19:10:10

Sure. That's a pretty open ended...

Bryan Finster - Walmart (Speaker)19:10:03

As a mentor, I try to find people who are excited about making things better and help them grow to be better than I am by sharing my failures. 🙂

Bryan Finster - Walmart (Speaker)19:10:01

As a mentee, I seek out the best people I can find. Sometimes it's a mutual relationship where we are mentoring each other. Sometimes I'm just honored they would share their suggestions with me. Several people I consider my mentors are are presenting this week. I also have an "official" mentor I have scheduled meetings with (suggested thing at WM, but not required) .

Nick Eggleston19:10:23

Open-ended by intent 🙂

Bryan Finster - Walmart (Speaker)19:10:51

Yeah, but now I want testable acceptance criteria for delivering vlaue to you. 🙂

Nick Eggleston19:10:39

Do you explicitly extablish mentor/mentee relationship with the other person?

Nick Eggleston19:10:50

Should I give you an NPS when we agree the topic has been exhausted? 😁

Bryan Finster - Walmart (Speaker)19:10:54

Mostly I don't. I tell them "I've really learned a lot from this. Do you mind if I contact you occasionally?" Then I bounce ideas off them. My mentor at Walmart is "official" in that it's established in the culture that you should be mentoring people and we have scheduled meetings. I also have an "official" mentee who wants to learn more about how to improve flow through teams.

Nick Eggleston21:10:47

So for the informal kind of relationship, how do you judge engagement frequency?

Jeffrey Fredrick, Author-Agile Conversations20:10:56

As Nix mentioned in thread, I found keeping a gratitude journal to be personally helpful: https://en.wikipedia.org/wiki/Gratitude_journal